CNA National Introduces Enhanced VSC Program “Z Series”
SCOTTSDALE — CNA National has introduced a new vehicle service contract program, Z Series, featuring better customer benefits, enhanced coverages, expanded eligibility and more terms.
“We are very pleased to bring our newest series to our dealer clients,” says Alan Miller, senior vice president of sales.
“The improvements we made to coverages and terms were based on valuable input we received from our agents, dealers and a number of focus groups."
“Z Series adheres to our long tradition of offering consumer-friendly products built to maintain or improve the customer’s experience at that critical time when they experience a breakdown or need assistance,” he explains.
“In addition, we have taken the idea of a ‘wrap’ contract to a new level. Customers who purchase our innovative Factory Wrap+Plus CareSM coverage never have to worry about the term of the wrap exceeding the term of their powertrain warranty.”
Highlights of the Z Series program include:
First-day rental car benefit (no requirement for the vehicle to be held overnight for repair).
Choice of “sign and drive” roadside assistance through Road America, or contract holders may call the provider of their choice and be reimbursed for covered expenses.
Broader definition for “commercial use” coverage.
Coverage for new and used vehicles with up to 150,000 miles on the odometer.
Seal & Gasket coverage automatically included on all plans without a surcharge.
“Exclusionary” coverage that automatically includes items previously listed under the Specialty Option Package at no additional charge (such as intelligent cruise control transmitters and sensors; near-object avoidance system; proximity pass key and sensor; rain-sensing wiper sensors; rear-view camera).
Factory Wrap+Plus CareSM for new vehicles “wraps” around the manufacturer’s extended powertrain warranty by covering non-powertrain components; it will even cover the engine, transmission and drivetrain assembly if the term of the service contract exceeds the factory powertrain warranty.
Certified+Plus CareSM provides expanded coverage for used vehicles that have been certified by the selling dealer under the manufacturer’s guidelines and issued an extended factory limited powertrain warranty.
More Industry

Ohio Auto Group Under New Ownership
After 79 years with the Schluter family, Mansfield Auto Group has been acquired by Missouri-based Clement Auto Group.
Read More →
RV Group Expands Carolina Footprint
Blue Compass RV Columbia Northeast is the 13th RV dealership owned by Blue Compass in the Carolinas.
Read More →
Agent Acumen
An Agent Summit panel of people who’ve been supporting auto dealers for years gave both timely and timeless advice for those starting out or mulling the prospect.
Read More →
Missed Maintenance Creates Opportunity
As families get back on the road and into daily school routines, service drives have an opportunity to capture customers who are behind on recommended vehicle maintenance.
Read More →
Mitsubishi Unveils U.S. Plan
The automaker announced a strategy that includes an expanded lineup and dealership presence, along with more ‘rugged’ and electric models.
Read More →
Selling to Grow
The question of whether you should sell your agency and if so, when, is up to you. But it’s a question worth asking to ensure you keep the business on the right path for yourself, employees and clients.
Read More →
Recalled Vehicles Hit 5-Year High
Though the number of events has fallen so far this year, impacted units are up significantly. Meanwhile, regulators consider consumer notification changes.
Read More →
Auto Group Acquires Top-Performing Rooftop
Car Pros sold its Kia Huntington Beach location to Sutherlin Automotive Group, marking the buyer’s third location in Southern California.
Read More →
China as Pacesetter
Automotive leaders huddled on where North America stands in the global picture and how it can strengthen its position against the Asian juggernaut’s surging industry.
Read More →
BMW Concept Car Makes Fuel to Burn
The prototype developed in concert with a South Carolina university engineering team generates more solar energy than it uses in a typical daily commute.
Read More →