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Service Drives Gen Z Loyalty
The dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.
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SEARCHMENUSEARCHThe dealership profit center plays an important role in customer retention, and generation Z customers are showing the highest loyalty rates, based on recent CDK Global data.
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Hyundai Motor Co reported a smaller-than-expected drop in profit on high-margin domestic sales and said, while demand should pick up soon, the pace of recovery will be slow due to the impact of the coronavirus pandemic.
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Iconic British shape goes electric with exclusivity, customization and California appeal.
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Contactless transactions are, at least for the near future, priority one in the transactions playbook for dealers, and F&I must play a leading role in helping educate people online during every phase of the sale.
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Autotrader just announced its new “10 Hottest Cars of Summer” list, which highlights the top ten most-searched cars from this summer using data from Autotrader’s website.
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During this quarter, retail sales recovered much more quickly than fleet sales from the effects of the COVID-19 pandemic.
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With ongoing interest by dealers to bid in-lane at Manheim locations, the company now offers in-lane bidding at 30 pilot sites, with 13 of those locations added this week.
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June saw the Index return to pre-COVID levels.
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Total U.S. automotive aftermarket sales are forecast to decrease 8.8% in 2020 as a result of the impact of the COVID-19 pandemic and related factors.
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To help car buyers find the best, highly-rated, value-oriented and well-equipped vehicles, the experts at Autotrader recently named the 10 Best Used Cars of 2020 that are great alternatives to a new car.
Read More →Moving to an all-digital format has not slowed dealers’ ability to secure the vehicles they need to grow their businesses.
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