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Product & Technology•by Andy Mayers•May 4, 2020

How to Maintain Compliance While Working Remotely

The dynamics of the auto retail industry have dramatically shifted over the past few weeks. The good news here, is that while the backdrop has changed, many dealers still have the capability to work deals remotely.

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Industry•by Laurie Halter•April 30, 2020

Mining for Diamonds: Four Things to Look for in Interviews with Future Female Leaders

What should hiring managers look for when they interview female candidates and how can they best support these superstars as they come on board?

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Meet the Executive•by Nancy Dunham•April 30, 2020

An Interview with John Lutman

John Lutman spoke with AE about his career path and what’s on the horizon at IAS.

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Training•Cover Story•by John Tabar•April 30, 2020

The Status Quo Bias

The status quo bias is present in every transaction, and if it isn’t discussed early and throughout the acquisition process, you could be setting yourself up to receive some bad news when you least expect it.

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F&I•by Nancy Dunham•April 29, 2020

Providers and Administrators Unite to Help F&I

When Tony Wanderon of National Auto Care decided to launch a relief fund for F&I professionals, it was a personal thank you to all that F&I professionals have done to take care of providers in the past.

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Industry•by Aaron Filipi•April 27, 2020

4 Crazy-Easy Ways to Improve Employee Engagement

GMs need to keep employees excited, not just present.

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Product & Technology•by Bill Wittenmeyer•April 23, 2020

Does Your Digital Retailing Strategy Need a Reality Check?

Digital retailing is a powerful lead channel to reach more shoppers and sell more cars – if you do it right. Remember that a successful strategy includes the right tools, promotions, processes, and support.

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Product & Technology•by Mo Zahabi•April 14, 2020

Guide to Digital Retailing During a Pandemic

Small businesses like dealerships are feeling the serious effects already with significantly reduced foot traffic and declining sales. It is more important than ever to connect to customers through these challenges and help them understand that you are open for business and implementing new tools and practices to reach customers.

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F&I•by Gil Van Over•March 31, 2020

F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

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Industry•Cover Story•by Robert Wilson •March 31, 2020

The Gap in GAP

A multimillion-dollar settlement should compel agents to take a closer look at the marketing language that accompanies the GAP product their dealers sell.

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