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Maybe resistance is not a definitive stance against you and what you are trying to do, but a desire to understand your thinking.
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To be the better, more profitable dealer, know your products.
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If you have been using digital retailing primarily as a lead generation tool, or if you are still using archaic contact requests, it’s time to put some serious thought into the middle ground of the digital retailing revolution.
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Dealers should have an available vehicle service contract which mirrors the coverages available under the manufacturer CPO warranty.
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Training expert shares how improving digital presence, sales skills and F&I presentations impacts sales.
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AutoPay+PERKS combines US Equity Advantage’s biweekly loan payment service with an incentive to encourage car buyers to have service work performed at the selling dealership.
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Bob Corbin discusses his new role at RoadVantage, F&I and industry trends, and his vision for the future of F&I.
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If you struggle with green salespeople and how they interact with you and the F&I process, invite them to your next menu disclosure — it might just help the new salesperson go from green to great.
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Having the right mix of protection programs while also educating consumers provides for a true win-win scenario in these still unusual times.
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Giving your employees both the tools and authority are vital components of the delegation process.
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