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Behavioral interviewing is an interview format that focuses on learning about a candidate’s past experience and how it relates to the vacancy.
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Raising the F&I acumen of all managers associated with sales is a smart move.
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While an F&I agency would likely have access to consumer information both less in quantity and sensitivity than what a dealership possesses, the information it does have can be misused and needs to be protected.
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With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.
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As the country charges toward widespread EV adoption what obstacles remain in its path?
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The danger of digital is that we will attempt to rely on it to do the things that our selling skills were intended to accomplish.
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One thing is for certain, no longer is work just work — it’s work with a purpose.
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Company culture will need to be addressed during the M&A process, and will require integration, which involves combining the values of more than just your company.
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Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
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The company analyzed 25 million automotive transactions compiled from over 6,400 dealerships to reveal how the pandemic changed F&I, emerging trends, and future changes.
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