Agent Summit - Workshops, Panels and More
Agent Summit - Workshops, Panels and More

It’s here! This year’s Agent Summit will prove to be a wealth of information for anyone attending. The agenda has been set and you won’t be disappointed. Expertise leads the way with this year’s well rounded game plan of workshops and panel discussions


This year’s agenda is made up of the industry’s who’s who. The two-man team of Randy Crisorio founder of United Development Systems and Greg Petrowski principal of GPW and Associates are on tap for the workshop, Reinsurance: Painting the Right Picture for Your Dealers. This workshop has been developed to provide the how-to on the true value proposition of a reinsurance program. Details on how to manage dealer expectations, provide a realistic picture of how reinsurance works and how to determine if a dealer is a good candidate will be covered.

The workshop, Making Role-Playing an Effective Exercise will be lead by Luis Garcia, Director of Training and Development with Safe-Guard Products. This session features the importance of role-playing in getting to know your dealer clients’ staffs. This drives home the benefits of the products agents represent while having some fun at the same time. Luis Garcia will break down the fundamentals of a constructive role-playing session and explain how a few simple exercises can make you an important and popular member of any dealership team.

The Most Effective Ways to Sell Products in the Service Drive workshop will provide agents with successful strategies for making the service department a key source of F&I product sales. Tom Luzader, President and CEO of Dealership Income Development heads this workshop. He started his career in the service bay, drawing from his knowledge he knows all too well why some strategies never make it to the service drive. Tom shares his recommendations for fine-tuning the process and expanding the role agents can play in making service a key driver of product sales.

Training Director, Steve Veldkamp with Great Lakes Companies discusses the reasons why a product might not be performing well in the workshop, Increasing Penetrations on Low-Performing Products. Low performance can be due to many things including techniques, pay plans, or a product not fitting the market. Using video recordings of real transactions a breakdown of the process will be discussed and what can be done to correct problems through training and setting realistic goals.

Panel Discussions

Panel discussions will comprise another portion of the Agent Summit, providing agents another forum for learning. The discussions on the schedule include, Five Ways to Take Your Agency From Provider Rep to Partner. This intriguing session will be hosted by Rick McCormick and the esteemed panel will be comprised of David Duncan of Safe-Guard Products International, Protective Asset Protection Division’s Tim Blochowiak, RoadVantage’s Garret Lacour, John Luckett of Resource Dealer Group and Interstate National Corp.’s Ricky Wolfe. The critical role agent’s play beyond representing their providers’ products will be discussed. Market trends and how they will impact the agent-provider relationship going forward will also be covered.

Capturing the Electronic Transaction will be a highlight of Wednesday’s agenda. CEO David Trinder of F&I Administration Solutions will moderate the panel of experts that comprise the front lines of e-commerce. Ristken Software Services’ Patrick DeMarco, Ron Greer of Open Dealer Exchange, Daniel Lievrouw of American Guardian Warranty Services and Innovative Aftermarket Services’ Matt Nowicki creating a panel that is uniquely qualified to get agents up to speed on this pressing issue.

Don’t miss out on this agent extravaganza that will begin on Monday, March 12 and conclude on March 14.