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Study: Top Sales Performers Are Active Listeners

A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.

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Save the Date: Industry Summit Heads to New Orleans

This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.

AE HOT TIP: Make a Recommendation

Hello everyone, John Tabar at UDS. When was the last time you recommended something to someone? Maybe a restaurant? A good book or maybe a movie? You most likely did it because whatever you were recommending made an impression on you and you wanted to share it.

UDS Launches Online Training Platform

Clearwater, Fla. – United Development Systems, Inc. (UDS) announces the launch of its e-Learning platform for F&I Training. Available immediately to any F&I Professional looking to create an advantage for themselves, this robust learning management system (LMS), located within UDSTraining.com, delivers its first course, Ethics and Compliance Certification, via an engaging online experience. “Many years ... Read More »

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The Great Equalizer!