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Photo of mechanic wiping his hands on a rag
Newsby Hannah MitchellMarch 12, 2026

Service Drive Satisfaction Up

Auto dealerships have a ways to go, though, on many basic points, along with some new consumer expectations that would boost their competitiveness if fulfilled.

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ArticlesNovember 13, 2025

You Sold the Car — Now Keep the Customer

Stay connected to buyers, assessing their needs and pain points to make your service drive their go-to.

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Newsby StaffNovember 11, 2025

Auto Dealers Losing Service Customers

Study finds that though overall service drive revenue is up, loyalty is eroding

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Newsby Hannah MitchellNovember 5, 2025

Consumers Explain What They Want in Car Servicing

Survey finds frustrations, evolving desires, and untapped sales potential

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Newsby StaffMarch 13, 2025

Service Drive Satisfaction Steady

Strong results come despite some persistent weaknesses.

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Newsby StaffJanuary 17, 2025

Parntership to Enhance Service Inspections

Reynolds and Reynolds, UVeye collaboration intended to help service advisers give customers transparent view of concerns.

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Newsby StaffDecember 3, 2024

Survey Seeks Input on Brake Service

ASE poll to determine which repair tasks are performed the most pivots to brake-related work.

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Newsby StaffAugust 21, 2024

MyKaarma, Sunbit Announce Integration

Companies offer auto dealers vehicle repair financing through flexible payment options.

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Newsby StaffJune 24, 2024

ASE Conducting Parts Specialist Survey

The poll is intended to determine the most frequently conducted tasks.

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Newsby StaffJune 6, 2024

June Automotive Service Professionals Month

ASE designates time to recognize the work of vehicle service professionals.

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