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Operations

The Secret to Empire Automotive Group’s Rapid Growth

Growth through acquisition and a focus on people, processes and the customer experience contribute to its business.

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Sonic Suspends Some EchoPark Operations

Company cites the impacts of lower used-vehicle availability and higher wholesale pricing as the reasons.

GWC Warranty Names New Vice President Of Operations

WILKES-BARRE, PA. – GWC Warranty, a best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has appointed Richard Gesler as the company’s new Vice President Of Operations. In his role, Gesler will oversee all of GWC Warranty’s claims, business processing and customer service operations. “Rich’s proven track record ... Read More »

Radogna to Present ‘Reduce Your Exposure’ at Las Vegas Compliance Summit

LAS VEGAS — Jim Radogna, a San Diego-based compliance expert and trainer, will serve as the luncheon speaker at the upcoming Compliance Summit, organizers announced Thursday. The event, which marks Compliance Summit’s first visit to the Western states, will be held Aug. 29–30, 2016, at Paris Las Vegas. “Jim’s reputation as a nationally recognized expert, trainer ... Read More »

RoadVantage Celebrates Fifth Year of Record Growth, Announces Executive Promotions

AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, marked its fifth year of record growth by announcing promotions for three executives. RoadVantage reported a 72-percent increase year-over-year in new dealers actively selling RoadVantage programs, and a 51-percent increase in new agent signups for the same period, while maintaining service levels ... Read More »

Scott Smith Appointed Manager of AUL Operations and Service Support Departments

NAPA, Calif. – AUL Corporation is proud to announce the promotion of Scott Smith to lead the operations department in addition, to his role as the service support manager. Scott joined AUL nine years ago as a customer service representative and then was appointed a claims team leader before being promoted to the service support ... Read More »

Fiat Chrysler Says Performance of US Operations Crucial

Safe-Guard Products Successfully Completes SOC 1 Type II / SSAE 16 Examination

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