When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.
ATLANTA — Safe-Guard Canada today announced the opening of a new training facility located just outside of Montreal to better service Quebec clients and their dealers. The new location will allow Safe-Guard to broaden retail training and development support for dealers within Safe-Guard’s client roster, including BMW Canada, Harley-Davidson Financial Services, Honda Financial Services, Mercedes-Benz ... Read More »
JM&A Group, one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. Together, they will continue delivering top-rated service contracts and added protections for Kia customers. KMA first partnered with JM&A in 2007 to grow its dealer programs using branded F&I products and extended warranty services known as the ... Read More »
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