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The Importance of Online Reputation Management for Automotive Dealers

As vehicle margins continue to compress, dealers need to differentiate themselves beyond vehicle prices and offer consumers a premium experience. An excellent reputation and finding the right vendor to manage it are vital first steps.

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The Digital Revolution is Upon Us

An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as COVID-19 is acting as an agent of revolutionary change in dealer’s sales processes.

High-Tech, Soft-Touch Transactions for Gen Z in F&I

Dealers today have a choice of F&I technologies to sell to Gen Z buyers. Use yours to educate this audience about what your products do and how they will benefit from their purchase.

Experts Debate the Real-World Application of Online F&I Menus

Agents have every motivation to explore new ways to protect and improve F&I production and profitability. Fear of lost sales has prevented many from recommending that dealers adopt and endorse an online option. Experts say it may be necessary to keep pace with the growing number of self-sufficient customers.

Video Killed the Radio Star

If the future is video, why is F&I stuck in the past? Top trainer shares a three-step process you can use to inject new technology and enhanced personalization in your F&I training program.

Servicecontract.com Announces Launch to Increase F&I Sales

New company launches online Vehicle Service Contract provider.

Manufacturers Look to Evolve Auto Shopping Experience with Enhanced Digital Features

In the J.D. Power 2020 Manufacturer Website Evaluation StudySM—Winter, Land Rover and Mitubishi ranked highest in respective segments.

Joe Kichler Named VP of Manheim Logistics

Kichler will lead the transformation of Manheim’s logistics as the company accelerates its transition to digital.

CDK DMS Adds Dealertrack Registration and Title Solutions

A new partnership between Dealertrack Registration and Title Solutions and CDK Global Drive DMS promises new data sharing capabilities driving a ‘seamless’ funding process.

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F&I Agents and the Digital Evolution

Where do you stand on the online F&I debate? Wherever it may be, the ability to guide dealer clients through the process of digitization will position your agency for success no matter what comes next.