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Digital Retailing

Let’s Not Pave the F&I Cow Path

As the F&I process moves online, we can’t just transport what was designed for the physical world into the virtual world.

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RouteOne’s Digital Retail Services Now Include Customer Prequalification

Prequalification functionality provides dealers with visibility into a consumer’s credit worthiness and requires only the consumer’s name and address to request a credit score and credit report.

The Current Setting for Automotive Digital Retail in 2021

2021 offers an extremely promising year with the implementation of new technologies adding to the automotive value chain, and digital automotive retailing is predicted to see an observable lift.

The Secret to Winning Todays Digital Buyer: Put the ‘I’ Back in Omnichannel

As a dealership, you can’t afford to ignore the individual players in your own omnichannel – listen to them and reap the rewards.

Car Buyers Are Back, Just Not in the Dealership

In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes.

Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and expectations.

Survey: The Pandemic Accelerated the Adoption of Digital Retailing

A new eLEND Solutions report shows widespread acceleration of Digital Retail adoption due to the pandemic, continued implementation, a shift in perception from lead generation to deal generation and promising data on PVR.

Digital Air Strike Acquires Online Vehicle Marketplace

The acquisition marks the sixth M&A transaction for the company and the first consumer-facing asset owned by Digital Air Strike as it continues to expand its online car-buying experience.

How to Keep Remote Customers Engaged

Thousands of customers have purchased vehicles from the comfort of their homes. Learn how to keep them engaged when they can’t be in front of you.

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Why Agents Should Keep a Close Eye on the Evolving Role of Aftermarket Menu Selling

Consumers and dealers alike have turned to digital retailing in spades as we all adapt to being virtual during these challenging times. Two digital experts sat down with AE to discuss the evolution of menu selling, the need to bridge the traditional F&I sales model with digital retailing, and best practices for agents.

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