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Articles•by Gerry Gould•March 24, 2026

Streamlining Financial Services Managers' Workflows

Managing a deal from submission to funding works best from a mix of efficient transactional methods and a customer-focused approach.

Articles•October 20, 2025

How open-ended questions transform FI

Articles•September 23, 2025

Fast, compliant and customer driven is the new standard for F&I menus.

Articles•June 27, 2025

How to connect learning to earning.

Articles•June 20, 2025

How understanding people drives success in the auto business

Articles•May 30, 2025

There are solid ways to plug it and achieve sales in the process.

Articles•May 29, 2025

Why they must adapt to meet the evolving demands of the modern car buyer

Articles•May 16, 2025

Three ways you can increase it and increase profits as a result

Articles•March 27, 2025

Focusing on enriching others, whether customers or colleagues, will get you far.

Articles•March 20, 2025

Emotional intelligence is the secret sauce to dealership success.