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IRVINE, Calif. — Mazda North American Operations (MNAO) has announced its all-new dealership design, dubbed “Retail Evolution.” The open concept floorplan offers business transparency and upscale décor featuring natural materials. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., which opened on ... Read More »
Read More →Scottsdale, Ariz.—This year CNA National is celebrating the 20th anniversary of its purchase by CNA, one of the nation’s oldest and largest insurance companies. Originally named Western National Warranty Corporation, the company in 1995 was 94-people strong focused on a single product—the vehicle service contract. Today, CNAN is a major player in the automotive finance ... Read More »
Read More →TARPON SPRINGS, Fla. — The editors and publishers of Agent Entrepreneur have announced the names of the young executives that will be profiled in a special “40 Under 40” issue in September. The honorees are: AE and P&A magazine team Greg Arroyo, editorial director, F&I and Showroom and Auto Dealer Today Mike Bacosa, senior claims ... Read More »
Read More →HOUSTON – The National Alliance of Buy Here, Pay Here Dealers (NABD) released the details of its upcoming Buy Here Pay Here (“BHPH”) Conference in Orlando, Florida at the Wyndham Orlando Resort International Drive on November 3-5, 2015. The Conference theme is “More Success, Less Risk”, and the Conference is designed for both new and ... Read More »
Read More →ATLANTA – Digitizing the finance and insurance (F&I) process can have lasting, positive impacts on customer satisfaction for automotive retailers, according to a new study from MakeMyDeal and F&I Express. The study, titled The Digital F&I Experience Study, showed that consumers who had one or more digital elements in the F&I experience were more likely to ... Read More »
Read More →DALLAS – EFG Companies, the innovator behind the award-winning Hyundai Assurance program, together with Northwood University, today announced an F&I competition designed to jolt the automotive industry into a higher standard of innovation. The F&I Innovator of the Year Award, to be held annually, will pit six teams of Northwood’s junior and senior undergraduate automotive ... Read More »
Read More →SCHAUMBURG, Ill. — Experian Automotive reported today that the gap between the average monthly payments for new and used vehicles during the second quarter reached a record $122 — the largest margin since Experian began publicly reporting auto finance data in 2008. According to the firm, the average monthly payment for a new vehicle was ... Read More »
Read More →WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) released a report Tuesday highlighting trends in consumer complaints through August 1, with credit reporting complaints seeing the sharpest increase compared to both the prior month and prior year. The bureau has handled approximately 105,000 credit reporting complaints since it began accepting them in October 2012. ... Read More »
Read More →NAPA, Calif. – The North Bay Business Journal recently announced the winners of the Best Places to Work in the North Bay. AUL Corp has been awarded the second year in a row. AUL Corp is a Vehicle Service Contract company founded in Napa, California, in 1990 by Luis Nieves, president and CEO. AUL has ... Read More »
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