News

Infiniti Dealers Ranked Highest In Treatment of Customers

MONTEREY, Calif. — Infiniti dealerships treat its customers best, at least according to the newly released 2016 Pied Piper Prospect Satisfaction Index (PSI) U.S. Auto Industry Benchmarking study. Now in its 10th year, the study measures how car shoppers are treated at the dealership. This was the first year that Infiniti ranked highest among all ... Read More »

Ganther Leads First Wave of Compliance Summit Speakers

TAMPA, Fla. — Leading attorney and compliance expert James S. Ganther has agreed to speak at the upcoming Compliance Summit Las Vegas, organizers announced Tuesday. The event is scheduled for Aug. 29–30, 2016, at Paris Las Vegas, as part of Industry Summit. “I’ve been privileged to have participated in each of the Compliance Summits since the initiative was ... Read More »

Libra Systems Adds DealerSocket Integration

PHOENIX, Az. – Libra Systems has announced that it has integrated with DealerSocket. The partnership, the company stated, enables a more efficient workflow for users of DealerSocket Dealership Desking that wish to also leverage Libra’s advanced credit reading analytics. Libra’s patent-pending Risk-to-Roll software “intelligently” reads credit based on the non-discriminatory credit profile characteristics of each ... Read More »

Alpha Warranty Releases Zoom: Fast and Easy F&I for Today’s Customer

Salt Lake City, UT – Alpha Warranty Services, Inc. announced today the nationwide release of Zoom: Fast and Easy F&I for Today’s Customer, an all-inclusive sales portal designed to fit the needs of dealerships and customers alike. “Zoom is a byproduct of the requests we received from our dealership partners,” said Jeremy Lindsey, Alpha Warranty’s ... Read More »

CNA National Announces Chief Operating Officer

Scottsdale, Ariz. – Effective July 5, Johann D’Costa has assumed the newly established role of chief operating officer for CNA National Warranty Corporation. “Adding a COO is one more step in the evolution of our company and a critical part of our commitment to maintaining our position as the industry’s premier provider,” says Joe Becker, president ... Read More »

Compliance Summit Adds Certification Component

Bruce Bright to Deliver PALS Keynote

RoadVantage Successfully Completes Second Straight SSAE 16 (SOC 1) Type II Audit

AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, today announced the successful completion of its second annual SSAE 16 (SOC 1) Type II audit, ensuring the company’s controls and procedures continue to conform to industry standards for best practices. RoadVantage sought the SSAE 16 Type II audit, conducted by SSAE ... Read More »

EFG Companies Names Steve Roennau as Vice President of Compliance

DALLAS, TX – EFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced today the appointment of Steve Roennau as Vice President of Compliance, reflecting the company’s ongoing mission of driving operational compliance for its retail dealership clients. Roennau brings a 30-year history of driving bottom-line results in automotive F&I, sales and product management, giving ... Read More »

CNA National Welcomes New Chief Actuary

Scottsdale, Ariz.—Effective June 13, Karen Queen has been appointed as the chief actuary for CNA National Warranty Corporation. “We are very happy to have Karen as part of the CNA National team,” says Joe Becker, president and CEO. “Her expertise will help us to continue providing accurate rates for our expanding product line. Having spent ... Read More »