Most CDK DMS Customers Back Online
Company says it’s working to restore other software offerings.
The outage even negatively affected June vehicle deliveries, at least some industry data crunchers reported.
Pexels/Lex Photography
CDK Global said most auto dealers are back on its dealer management system and that it expects its customer relationship management software to be at least partially back online by Thursday.
The development comes more than two weeks after the company shut down the systems following two cyberattacks. Many dealers had since been operating with handwritten document processing.
The outage even negatively affected June vehicle deliveries, at least some industry data crunchers reported.
"We are ahead of the anticipated schedule,” CDK spokesperson Lisa Finney said in a statement. “We are also actively working on bringing additional applications and integrations live."
LEARN MORE: Dealers Have Options During DMS Shutdown
Originally posted on Auto Dealer Today
More Product & Technology
AI As Trainer?
This month, Agent Entrepreneur Editor Hannah Mitchell shares an artificial-intelligence development that could upend traditional dealership training.
Read More →
A Lingering Auto Tech Divide
Automakers still struggle to hit consumers’ sweet spot, hanging onto the despised touchscreen and adding other complex systems while simple, effective details hit the mark.
Read More →
AI, China and the Next Wave of Auto Retail Innovation
F&I sits at the center of the changes expected to sweep the industry in just the new few years as new players change the game.
Read More →
That Bot Can Do a Lot
Artificial intelligence was all the buzz at the 2026 Agent Summit. A panel of tech specialists broke through the noise to give agents guidance on steering dealer clients.
Read More →
Cyber F&I
Your dealer clients could only benefit from showcasing products on their websites along with vehicle inventory. Modern consumers expect to be informed and are more likely to buy products when they are.
Read More →
Road Glare to Drop a Notch?
Audi is preparing two SUV models for the American market with the automaker’s adaptive LED headlights. Its technology is designed to reduce brightness for other drivers, a growing complaint among U.S. motorists.
Read More →
AppOne Partners With RouteOne for E-Contracting Solution
By digitizing the entire contracting and funding process, the company says auto dealers can eliminate frustrating and disorganized manual processes.
Read More →
Senators Propose Chinese Connected Car Ban
Just weeks before President Trump is set to meet with the Chinese president, two U.S. senators proposed a bill with the aim of protecting Americans’ data.
Read More →
Subaru Upgrades Safety Tech
Amid increasing regulation and consumer demand, the automaker has partnered with Infineon to update its advanced driver-assistance systems with the aim of greater safety and security.
Read More →
AAMS Training and Mosaic Compliance Services Merge
The strategic combination is intended to expand technology-driven compliance solutions for the automotive industry.
Read More →