agent Entrepreneur logo
MenuMENU
SearchSEARCH

Latest Dealertrack DMS Integrations Help Dealers Re-Organize and Readjust Workflows Amid Reopening Phase

New process enhancements help enable dealership staff to spend more time optimizing the customer experience.

August 14, 2020
Latest Dealertrack DMS Integrations Help Dealers Re-Organize and Readjust Workflows Amid Reopening Phase

New process enhancements help enable dealership staff to spend more time optimizing the customer experience.

3 min to read


DRAPER, Utah – As dealerships across the country look to regain momentum, many are also seeking higher efficiency and productivity as they re-board, re-hire, and rethink staffing needs for today’s more virtual world. To help optimize operations and ease dealers’ daily workloads, Dealertrack DMS is introducing a series of new integrations geared toward helping dealership staff – regardless of whether they are working in-store or remotely – root out time intensive, manual processes slowing down workflows and hampering the customer experience.   

Time is money and the stakes have never been higher for dealers to optimize their workflows.

Ad Loading...

Spurred by less foot traffic and a shift from in-person to online sales and digital services, the auto retail industry, like many others, will have to work through an all-new set of staffing challenges as well as the process retooling that comes with them. 

“Time is money and the stakes have never been higher for dealers to optimize their workflows,” said Mandi Fang, vice president of operations, Dealertrack DMS. “Whether working with a reduced or remote staff or bringing employees back on board, the new Dealertrack DMS integrations ensure dealers are getting the support they need to eliminate inefficiencies and navigate the uncertainty of the current environment.”

Committed to giving dealers the flexibility necessary to keep business operations moving forward, Dealertrack DMS is introducing the following integrations spanning marketing, sales, and fixed operations:

  • Enhanced Integration with VinSolutions: Focused on providing solutions that work better together, the enhanced integration between Dealertrack DMS and VinSolutions helps enable dealers to more seamlessly share customer and deal data between two of the most critical dealer technology platforms – the DMS and CRM. Helping to consolidate data entry, the enhanced integration ensures only active and applicable tax groups are displayed in the dropdown of selectable tax settings from the DMS - creating more accurate payments. Additionally, physical damage insurance information, equity allocation, dealer cash, One Pay lease information, and negative trade equity data all now automatically sync between platforms.

  • Scan Solutions Pick-It Integration: Dealertrack DMS and Scan Solutions came together to help increase efficiency in the parts department with Pick-It, an integrated and user-friendly inventory control and processing solution. Using printers and mobile scanners, Pick-It automates the historically manual workflow of processing orders and picking, pulling, and staging parts inventory, helping dealers save time and eliminate errors.

  • Dealertrack DMS Managed Network Services Powered by Proton: Providing dealers with a more fully outsourced and comprehensive IT service solution tailored to Dealertrack DMS, Managed Network Services Powered by Proton addresses the unique needs and complexities of each dealership and dealer group to help keep in-store and remote systems optimized for today’s digital-first environment. Offering 24/7 expert-level remote support, the managed services solution delivers all the capabilities of an in-house IT department at a fraction of the cost.

“Sharing information between VinSolutions and Dealertrack DMS has never been so seamless,” said Dustin Marriott, internet sales manager at Nate Wade Subaru. “With a more streamlined approach to data entry, my managers can feel confident in the numbers they see.”

Ad Loading...

Originally posted on F&I and Showroom

More Product & Technology

Man in blue suit smiling for photo.
Product & Technologyby StaffMay 29, 2026

AppOne Partners With RouteOne for E-Contracting Solution

By digitizing the entire contracting and funding process, the company says auto dealers can eliminate frustrating and disorganized manual processes.

Read More →
hand signing paperwork on a clipboard on top of a desk with a gavel to the side

Senators Propose Chinese Connected Car Ban

Just weeks before President Trump is set to meet with the Chinese president, two U.S. senators proposed a bill with the aim of protecting Americans’ data.

Read More →
blue Subaru car, windy road graphic, ADAS Upgrades

Subaru Upgrades Safety Tech

Amid increasing regulation and consumer demand, the automaker has partnered with Infineon to update its advanced driver-assistance systems with the aim of greater safety and security.

Read More →
Ad Loading...
Product & Technologyby StaffFebruary 4, 2026

AAMS Training and Mosaic Compliance Services Merge

The strategic combination is intended to expand technology-driven compliance solutions for the automotive industry.

Read More →
Product & Technologyby Lauren LawrenceJanuary 16, 2026

Dealership AI Use on the Rise

The most common artificial intelligence applications in automotive retail include customer communications, scheduling, reporting, marketing content and handling of online leads.

Read More →
Product & Technologyby Hannah MitchellJanuary 8, 2026

Auto Software Collaboration Grows

More OEMs and U.S. auto parts makers joined the global initiative to leverage open-source software development for greater efficiencies and vehicle innovations.

Read More →
Ad Loading...
Product & Technologyby Lauren LawrenceDecember 23, 2025

In-Vehicle AI Predicted to Spike

Frost & Sullivan expects a $238 billion market opportunity for the technology in automobiles by 2030 as AI applications shift to more mass-market applications.

Read More →
Product & TechnologyDecember 16, 2025

What to Do When Your Vendor Is Hacked

The quickest way to turn a breach into a crisis is to wing it. Follow this seven-step playbook to ensure you meet your obligations.

Read More →
AI hand and human hand shaking hands
Product & Technologyby Lauren LawrenceDecember 11, 2025

AI Can Enhance Dealer Ops

Personalized messaging is increasing appointment conversions by 26%, Cox Automotive says.

Read More →
Ad Loading...
Product & Technologyby Hannah MitchellDecember 9, 2025

Captive Auto Lenders Behind on Digital

Consumers demanding efficient, seamless online experiences as they shop for loans, survey finds

Read More →