EFG Companies’ Karen Klees to Speak at Texas Compliance Summit
DALLAS — EFG Companies, the innovator behind the award-winning Hyundai Assurance program, is pleased to announce that certified credit compliance specialist Karen Klees will speak on a panel entitled, “Where the Rubber Meets the Road” at the Texas Compliant Summit, Tuesday, November 17. In addition to her compliance leadership at EFG, Klees serves as the reinsurance ... Read More »
DALLAS — EFG Companies, the innovator behind the award-winning Hyundai Assurance program, is pleased to announce that certified credit compliance specialist Karen Klees will speak on a panel entitled, “Where the Rubber Meets the Road” at the Texas Compliant Summit, Tuesday, November 17. In addition to her compliance leadership at EFG, Klees serves as the reinsurance instructor at Northwood University and was recently a featured speaker at the National Association of Minority Auto Dealers Association (NAMAD) national convention. She is AFIP Certified and was one of the first 100 professionals to be certified by the National Automotive Finance Association as a Certified Consumer Credit Compliance Specialist.
“Rules and regulations are changing at a rapid pace, and few guidelines exist from the Consumer Financial Protection Bureau (CFPB),” said Klees. “Issues ranging from advertising to pricing to paperwork can raise numerous questions – and trouble spots. We will provide guidance that automotive dealers, general managers, compliance officers, and sales and F&I professionals can use to ensure compliance. EFG Companies is pleased to serve as a Premier Sponsor for this important event.”
What: Texas Compliance Summit for Sustainable Front End Operations, Easy-to-Implement Processes and Controls session, “Where the Rubber Meets the Road” panel
When: Tuesday, November, 17
Where: Hilton Austin Airport Hotel, Austin, TX
Who: Automotive dealer principals, general managers, compliance officers, sales and F&I principals
More information: http://dealercompliancesummit.com/registration/
EFG Compliance resources: http://www.efgcompanies.com
More Industry

Gone to the Dogs
A Stellantis brand decided to have some fun with one of its SUVs’ design to address growing emphasis on family pets.
Read More →
OEM Poll Sees Industry Evolution
Kerrigan Advisors’ survey of automakers finds that tariffs, technology, network tightening and other factors are poised to reshape auto retail.
Read More →
Luxe N.C. Dealerships Change Hands
A collection of Italian and English brand franchises were handed off to the owner’s friend in the business and include the Carolinas’ only Ferrari retail stores.
Read More →
Exposure Drives Interest in Chinese Cars
At a recent demonstration, consumers had the chance to ride in a Chinese-branded vehicle, a firsthand experience that improved their perceptions and purchase intent.
Read More →
Automotive Consumers Sink Further in Debt
Most financing metrics hit records in the second quarter as more buyers locked themselves into long terms and high monthly payments.
Read More →
Agent Advocate
Rob Mancuso, who comes from a long line of auto dealers, values general agents’ place in the industry and makes a case for them taking an even bigger seat at the table.
Read More →
Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
Read More →
Affordable New Cars a Thing of the Past
More than one out of five new vehicles sell for more than $60,000, according to Edmunds. That's up 7% compared to prepandemic 2019.
Read More →
State Follows Federal Warning on Auto Ads
The Massachusetts attorney general cautioned the state’s automotive dealers to be upfront with the consuming public about their vehicle prices or risk punishment.
Read More →
Consumer Outlook on the Rise
Younger generations are feeling more positive about their financial futures and current affordability pressures than older generations, according to recent TransUnion data.
Read More →