
A New Consumer Culture in the Auto Dealership
Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
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Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
Read More →CHICAGO — Dealer software provider MAXDigital released new dealer research on the subject of turnover and sales processes. In conjunction with Erickson Research, MAXDigital surveyed nearly 400 dealers across the U.S. in January 2018. Among other key findings, analysts said turnover remains a problem for dealers. Nearly 80% of dealers in the study said turnover ... Read More »
Read More →ORLANDO, Fla. — US Equity Advantage has launched an esignature feature for enrollment in its biweekly payment F&I service designed to help dealerships meet consumer demand for a high-tech, high-touch car-buying experience. “Our new esignature feature will appeal to today’s tech-savvy consumers who are accustomed to paying for purchases and depositing checks from their smart ... Read More »
Read More →LAS VEGAS — Personal vehicle ownership is stronger than ever, and auto dealers will continue to bring exciting, inspiring, life-changing products to their customers, just like they’ve have been doing for the last 100 years, Wes Lutz said in his first official speech as 2018 chairman of the National Automobile Dealers Association (NADA). “It’s true: ... Read More »
Read More →LAS VEGAS — Vehicle protection programs provider Nobilis Group Inc. announced the addition of Greg Oltman as senior vice president of sales. Oltman, who brings significant experience in retail F&I management, including income production, compliance, training, and lender relations, will drive new sales opportunities for the company and oversee the account management teams who service ... Read More »
Read More →SCHAUMBURG, Ill. — American Auto Guardian Inc. (AAGI) is pleased to announce Rick Malone has joined their sales team as Southeast regional vice president. With more than 25 years of experience in the automotive industry, Malone’s career began in retail and included time as an F&I manager and director. Prior to joining AAGI, Malone served ... Read More »
Read More →COSTA MESA, Calif. — J.D. Power today named technology veteran Dave Habiger president and CEO. He succeeds Finbarr O’Neill, who announced in October his intentions to retire from the data and analytics firm this month. Habiger will oversee the global strategic direction and business strategy of J.D Power, including the Americas, Europe and Asia Pacific. He ... Read More »
Read More →CLEARWATER, Fla. — United Development Systems Inc. (UDS) announces the launch of its upgraded environmental protection program, UDS Diamond Finish, now featuring Nano Diamond Ceramic Technology. Available immediately to any franchised dealer looking to boost their bottom line with a first-of-its-kind program that is fully earned at the time of sale and application. While the ... Read More »
Read More →WILKES-BARRE, Pa. — F&I product provider GWC Warranty today announced the addition of Emily Dwyer as its new strategic brand manager. As a member of the marketing department, Dwyer will be responsible for developing strategies that increase GWC’s brand awareness and value among new and existing GWC partners. Dwyer brings to this role more than ... Read More »
Read More →ISELIN, N.J. — F&I technology provider Darwin Automotive announced that Darwin Online is now integrated with RouteOne for credit application, submission, and approval.. From a dealer’s website, a consumer can select their vehicle, briefly describe their driving habits, select payment options and then receive a 100% accurate payment. After being educated on the available protection and ... Read More »
Read More →NAPA, Calif. — Vehicle service contracts administrator AUL Corp. has appointed Jose Fleites to the position of chief information officer, announced Jimmy Atkinson, the company’s president and CEO. Fleites will operate from the firm’s headquarters in Napa, Calif., beginning March 15, bringing more than 25 years of information systems experience to the newly established position. “Having worked on the same leadership ... Read More »
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