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Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
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LONG BEACH, Calif. — Communications and payments software provider myKaarmaannounced it has received a $15 million investment led by Kayne Partners, the growth private equity group of Kayne Anderson Capital Advisors LP. The alternative investment firm currently manages $26 billion in assets. According to myKaarma officials, the investment will be used to accelerate product development and ... Read More »
Read More →ATLANTA — Cox Automotive and Shift Technologies have announced they are launching a national strategic partnership, enabling the online vehicle retailer to utilize Manheim facilities and services to support its digital business. According to officials, the relationship will help Shift expand operations with reduced capital investment and drive efficient launches in markets where Manheim has ... Read More »
Read More →ALBANY, N.Y. — Auto/Mate Dealership Systems has Dave Druzynski to chief people officer (CPO). He previously served as director of human resources and is a regular contributor to F&I and Showroom magazine. “As the CPO, Dave is responsible not only for Auto/Mate people, but also its culture,” said Auto/Mate President and CEO Mike Esposito. “In other words, its values, ethics, mission, ... Read More »
Read More →ST. LOUIS — Auto reconditioning services and F&I product provider Dent Wizard International announced last week the promotion of Mike Black to CEO, effective April 1. He most recently served as president and COO. Black will lead the company and continue driving profitable growth while overseeing all areas of the business. He succeeds Terry Koebbe, ... Read More »
Read More →ALBUQUERQUE, N.M. — Southwest Reinsure Inc. (div. iA Financial Group), better known as SouthwestRe, announced it has signed an agreement with Reahard & Associates to offer F&I training and compliance certification for its agent partners and F&I manager clients. Reahard & Associates’ “Achieving F&I Excellence!” management certification program is designed to provide F&I managers with ... Read More »
Read More →NAPA, Calif. – For the second year in a row, AUL Corp. (AUL), the nation’s leading vehicle service contracts (VSC) administrator, has completed all of the requirements for a Systems and Organizations Control (SOC) 2 Type II Audit for calendar year 2018, announced Jimmy Atkinson, AUL’s president and CEO. This extensive report provides independent validation that AUL’s internal controls are in accordance with ... Read More »
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IRVINE, Calif. — Vehicle intelligence company Spireon this week announced a new addition to its leadership team, naming Rashid Ismail senior vice president of customer success. Tapping into an extensive background in operations and customer experience, Ismail will be responsible for customer lifecycle management. “Rashid has a proven track record of aligning operations, technology, business ... Read More »
Read More →HUNTERSVILLE, N.C. — Proactive Dealer Solutions announced an upgrade of its BDC Central platform to include a new library of interactive training videos. Backed by artificial intelligence, the platform was designed to measure performance, recommend online training, and monitor employee performance and development. BDCs have for many years been an expensive proposition for car dealers, ... Read More »
Read More →SCOTTSDALE, Ariz. — Fidelis PPM today announced that its sister company, Vero, has partnered with financial services provider Allied Solutions to provide a new inventory merchandising and vehicle service contract program designed for independent dealers. Together, Vero and Allied Solutions have launched the Dealership Advantage Program, a package designed to help dealers present fresher, more ... Read More »
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