
A New Consumer Culture in the Auto Dealership
Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
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Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
Read More →FARMINGTON HILLS, Mich. — Product documents from the 110-plus F&I product providers connected to MaximTrak’s sales and F&I solution can now be included in RouteOne’s econtracting package for a single, electronic consumer signing ceremony, RouteOne announced today. Designed to deliver a streamlined process to enhance the customer experience, the new functionality enables a fast, easy, and secure ... Read More »
Read More →BROOMFIELD, Colo. — Integration and networking technology provider DealersLink today said it will unveil a new-car pricing tool at the NADA Show 2018, which will take place March 23-25 in Las Vegas. Dealerslink officials will be on hand inside Booth No. 337N to demonstrate the firm’s new-car pricing tool as well as its dealer-to-dealer Marketplace, ... Read More »
Read More →WILKES-BARRE, Pa. — Vehicle service contract provider GWC Warranty announced a strategic alliance with Nicholas Financial, a provider of direct consumer loans and installment sales contracts from automobile dealers for used cars and light trucks. Nicholas Financial operates a network of 63 locations in 18 states spanning the Southeastern and Midwestern United States. Nicholas, which ... Read More »
Read More →LONG BEACH, Calif. — Dealer solutions provider myKaarma announced the release of SmartAssist, a new artificial intelligence tool. SmartAssist was designed to act as a personal assistant for service advisors, researching and providing answers to customer questions. SmartAssist also provides information on previous recalls, assists in setting appointments and ensures advisors save time answering questions ... Read More »
Read More →DALLAS — Pearl Technology Holdings announced it will introduce a new pre-owned marketing platform at this year’s NADA convention in Las Vegas. Pearl Pre-Owned will exclusively focus on pre-owned profitability with “consumer-centric” vehicle sourcing tools and “targeted and efficient” marketing modules. The platform seamlessly incorporates and utilizes 6 of Pearl’s most powerful tools; Propensity360, VehicleXchange, ... Read More »
Read More →OAKBROOK TERRACE, Ill. — vAuto announced the launch of Nexi, billed as a digital assistant for dealerships. Nexi will debut at the 2018 NADA convention in Las Vegas. Through a “skill” for Amazon Alexa, available on Echo Devices, Nexi helps dealers access their inventory, sell cars and generate profit. The cloud-based service is capable of answering ... Read More »
Read More →CHERRY HILL, N.J. — TD Auto Finance today announced the national expansion of TDAF Commercial Services, which leverages TD Bank N.A. to provide floorplan financing and commercial lines of credit to automotive dealerships. “We are incredibly excited to continue growing our commercial business,” said TDAF President and CEO Andrew Stuart. “This decision signifies TD’s strong ... Read More »
Read More →COLUMBIA, S.C. — Jaguar Columbia was honored with Jaguar Land Rover North America’s Pride of Jaguar Retailer Excellence Award, making it one of the automaker’s top dealerships in the nation. The Pride of Jaguar and Land Rover Pinnacle awards are handed out annually to retailers that have demonstrated a commitment to excellence and to the ... Read More »
Read More →SANTA MONICA, Calif. — Edmunds announced the 2018 Five Star Dealer Awards, recognizing 363 car dealers nationwide for their outstanding customer satisfaction ratings. Edmunds also honored 25 dealers with the prestigious Edmunds Five Star Premier Dealer designation, which recognizes the dealers with the highest overall satisfaction ratings. “Car shopping is a daunting task for many, ... Read More »
Read More →COLUMBUS, Ohio — Dealer marketing solutions provider Clarivoy announced the launch of its new software, which uses “any-touch” attribution to ensure the correct marketing sources receive credit during the customer’s purchase journey. Whether first, last, or somewhere in the middle, any-touch attribution makes sure proper credit is attributed to those marketing sources which influenced the ... Read More »
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