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Newsby StaffNovember 11, 2025

Auto Dealers Losing Service Customers

Study finds that though overall service drive revenue is up, loyalty is eroding

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Newsby Hannah MitchellNovember 11, 2025

Autos With the Lowest Insurance Costs

Ranking intuitive in many ways, but there are many factors

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Newsby StaffNovember 11, 2025

Black Book: Weekly Market Update

All vehicle segments experienced value drops last week.

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ArticlesNovember 10, 2025

Singing a Gospel Song Backward

Crime and punishment in auto retail and how to avoid them

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Newsby Hannah MitchellNovember 10, 2025

Auto Loans More in Reach

October easier to tap despite approval rates falling

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Newsby Hannah MitchellNovember 6, 2025

Dealers Have Room to Run on Satisfaction

Survey finds it inched up this year, but consumers crave more communication

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Articlesby Hannah MitchellNovember 5, 2025

Mulled Time

Don’t let the year end without thinking through it and the one to come.

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Newsby Hannah MitchellNovember 5, 2025

Consumers Explain What They Want in Car Servicing

Survey finds frustrations, evolving desires, and untapped sales potential

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Newsby Hannah MitchellNovember 4, 2025

Buying Used Getting Unusually Expensive

Carfax research finds little difference in price from some models’ new units

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Newsby StaffNovember 4, 2025

Black Book: Weekly Market Update

One vehicle segment declined faster than the others.

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