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In this month's Under the Hood, Editor Hannah Mitchell examines a question many auto dealers have been asking since Federal Trade Commission enforcement intensified this year.
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Training veteran Rick McCormick demonstrates how to help customers have a good experience and leave your office with products for their vehicles.
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Report reveals number of borrowers who’d benefit from the move.
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Recent patterns show good credit helps navigate high interest rates as highly leveraged consumers sink further.
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The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.
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F&I and sales managers can get along, but when they don’t F&I managers should take the initiative to repair and strengthen the relationship.
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Slight May improvement came with risks to borrowers, lenders.
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