Articles

Find Dealership Talent in the Near-Zero Unemployment Economy

Agents who help dealers staff their F&I departments must get creative in a seller’s market.

Who's the Compliance Cop?

Agents can and should play a key role in keeping dealers out of the regulatory crosshairs, but enforcement should be left to legal and compliance experts.

Equifax + Facebook = GDPR?

The European Union’s General Data Protection Regulation raises the bar for a number of compliance issues, particularly the way your dealer clients protect and defend their customers’ nonpublic personal information.

Q&A: What Is the Future of F&I?

Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

An Interview With Scott Craigmile and Carmen Torres

The revenue-generating and relationship-building power of reinsurance was a leading topic of discussion and debate among agents, speakers, and industry executives at Agent Summit 2018. Among the leading providers of reinsurance programs for agents and dealers is SouthwestRe, the Albuquerque, N.M.- and Dallas-based company founded by CEO Jim Smith in 1985.

F&I Providers Honored in Dealers’ Choice Awards

On Wednesday, Oct. 10, at the Caribe Royale Orlando in Orlando, Fla., Industry Summit 2018 concluded with a presentation of the 14th annual Dealers’ Choice Awards. Launched in 2005, the program was designed to give dealers the opportunity to recognize their favorite industry partners — including providers of F&I products, training, technology, and financing — and rate them on the quality and value of their product or service, the quality of their customer service, and whether they would recommen

Dedicated Agents Thrive Through Turbulent Times

The eighth annual Agent Summit officially kicked off on Monday, May 21, with “Automotive F&I 2018: The State of Our Industry,” a keynote address delivered by 35-year retail, agency, and F&I product provider veteran and thought leader Jimmy Atkinson. The president and CEO of Napa, Calif.-based AUL Corp. faced a crowd of agents and industry executives eager to get Agent Summit underway.

Agent Agreements: 10 Rules for Avoiding Trap Doors

Debunking The Myth About Secrets To Successful Leadership