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Product & Technologyby David Marcus and Matthew Bartle February 8, 2019

The Fight for Choice: F&I Products and the Rise of the OEMs

Can anything be done to thwart OEM barriers to the sale of non-factory-branded F&I products? Legal experts say it will take a concerted effort on the part of franchised dealers.

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Meet the Executiveby Tariq KamalFebruary 8, 2019

An Interview with Jim Ziegler

AE talks sales, F&I, and agency operations with Jim Ziegler, president of Ziegler SuperSystems.

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Product & Technologyby Kate SpataforaFebruary 8, 2019

Q&A with TecAssured

Presenter and TecAssured executive Joseph Pesce offers his thoughts on the inaugural Technology Challenge at Industry Summit.

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Industryby Tariq KamalFebruary 8, 2019

AE Industry Trends for 2019

Step into the near future with 22 leading agents and executives, all offering their predictions for a new year that promises sweeping change for a rapidly evolving F&I industry.

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Trainingby John TabarJanuary 9, 2019

You Have to Want It Like a Walk-On

Why train F&I managers when you can train F&I superstars? Identify the 10 traits that shape the mentality of a true professional and give them every opportunity to realize their full potential.

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F&Iby Gil Van OverJanuary 9, 2019

Where's Your Moral Compass?

Agents have an opportunity to make a real difference in dealerships staffed by F&I professionals who have lapsed in their dedication to compliance — or never had it.

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Trainingby Rick McCormick January 9, 2019

F&I Q-TIPS: Forge the Path Forward

Top trainer shares a five-step approach to changing the way your client dealerships sell products and enjoying the productivity, prosperity, and peace of mind a fully optimized F&I process can bring.

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Industryby Robert Wilson January 9, 2019

For Entertainment Purposes Only

The FTC’s move to shut down websites offering fake documentation highlights the need for agents and dealers to create and enforce an identity theft-detection program — or face the wrath of angry customers and finance sources.

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Trainingby Joe Porter January 9, 2019

How to Let F&I Ease the Squeeze

Margin compression and a cyclical downturn are a powerful combination that could put some of your dealers out of business. Reengineer your F&I training program to acknowledge and capitalize upon the shifting realities of auto retail and finance.

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IndustryCover Storyby Tariq KamalJanuary 3, 2019

Technology, Tariffs, and Technicians: Charlie Gilchrist to Lead NADA Through New Challenges

As Charlie Gilchrist prepares to assume the chairmanship of the National Automobile Dealers Association, the Texas dealer faces a long list of pressing issues and agenda items.

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