Articles

F&I•by Terry O'Loughlin•November 10, 2025

Singing a Gospel Song Backward

Crime and punishment in auto retail and how to avoid them

Industry•by Hannah Mitchell•November 5, 2025

Don’t let the year end without thinking through it and the one to come.

Product & Technology•by Derek Hansen•November 3, 2025

It’s wise to know your sweet spots in a volatile market.

F&I•by Hannah Mitchell•October 29, 2025

What this valuable trait looks like in the day-to-day work of the sector

Industry•by Rob Mancuso•October 24, 2025

Make sure you as the dealer take full ownership of your store’s story.

Industry•by David Ibarra•October 23, 2025

The hidden promise that will transform your agency

F&I•by Gil Van Over•October 22, 2025

Conversations with wayward finance managers prove old F&I habits die hard, including those that qualify as bank fraud.

F&I•by Justin B. Gasman•October 20, 2025

How open-ended questions transform FI

Industry•by James Ganther•October 15, 2025

Get familiar with terms like ‘total price,’ ‘add-ons” and ‘cool-off’ by Oct. 1, 2026 to properly advise your dealers.

F&I•by Hannah Mitchell•October 10, 2025

Though many auto consumers are finding it challenging to trade, dealers can leverage conditions to help them get over the hump.