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Showroomby Hannah MitchellDecember 21, 2023

Reputation Is Everything

It's paramount for car dealers to attract and retain customers, automotive marketing experts say, and those experts advise specific steps that can help dealerships get that most important job done and done right.

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F&Iby Jason GannonDecember 21, 2023

Keeping Up With an Evolution

Revolutionizing F&I by going fully remote challenges the status quo but can lead to greater success.

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F&Iby John TabarDecember 20, 2023

Bringing Value to Every Interaction

A roadmap for engaging stakeholders in ways that leave them feeling served.

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Auto Financeby Hannah MitchellDecember 20, 2023

It Pays to Have a Plan

Payment service providers discuss the growing importance of their offerings.

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F&Iby Rick StriflerDecember 20, 2023

Manager, Leader or Neither?

Congratulations! You have been promoted to manager.

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F&Iby Ian VandenbarkDecember 20, 2023

Setting the Stage to Influence

Small tweaks to your approach can transform a customer from resistant to receptive.

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Industryby Gil Van OverDecember 20, 2023

Shortcuts and Compliance Are Not Friends

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

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Dealer Opsby Dylan DoranDecember 20, 2023

Steering Through Volatility: A Guide to Dealer Reinsurance

Dealers that opt into reinsuring their GAP product, if market conditions remain consistent with used-car values staying high, stand to make underwriting profits.

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F&Iby Tim BaileyDecember 20, 2023

Enable Sales Staff to Present F&I Earlier in Process

Building a cooperative culture and avoiding isolating important business segments will boost sales.

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F&Iby Terrence J. O'Loughlin, J.D., M.B.A.December 20, 2023

Are Your Profits at Risk?

Junk and voluntary protection products are targeted by regulators.

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