Articles

Showroom•by Steve Memolo•January 24, 2024

A Blueprint for Success in Dealerships

Laying out a plan to sync up the sales, F&I, and service departments.

F&I•by Staff•January 23, 2024

Using Rideshare to Elevate the Customer-Service Experience

Reynolds and Reynolds, Draiver and Uber For Business partnership enables dealers to access Uber transport for customers within DMS.

Dealer Ops•by Ronnie Wendt•January 22, 2024

Give, and See the Benefits Return

How dealerships can make a positive impact on their local communities.

Dealer Ops•by Hannah Mitchell•January 11, 2024

F&I’s Future Is Now

Experts say that side of the business must adapt to a process forever changed by the Covid era.

Digital•by Ronnie Wendt•January 11, 2024

AI in Auto Retail

More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.

Dealer Ops•by By Ronnie Wendt•December 29, 2023

OEM Execs Share Future Views of Auto Retail

Kerrigan Advisors’ survey of OEM executives uncovers their views on profitability, days’ supply, and the agency sales model.

Compliance•by Gil Van Over•December 28, 2023

An Unlikely Compliance Model

Look west for a state that's tried and tested a structure worth following.

F&I•by Ronnie Wendt•December 27, 2023

How to Deliver Great, Not Just Good, Service

Customer loyalty is driven by accessibility, personalization, innovation, and connection.

Dealer Ops•by Danielle Cumbee•December 27, 2023

Why Onboarding Matters and Keys to Success

There is no “perfect” onboarding process, but there may be an improved version of onboarding that can exist for your organization as you develop how your time is spent when training new additions to your team.

F&I•by John Tabar•December 21, 2023

Getting a Better ROI on Your Day

You need a plan to help you manage everything for maximum results.

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