Edmunds, an online car-shopping resource announced the winners of the 2023 Edmunds Five Star Dealer Awards, which honored 80 U.S. dealers for outstanding customer satisfaction ratings, 11 of them earning the Edmunds Five Star Premier Dealer designation.
"Dealerships across the country continued to navigate inventory shortages in 2022 amid other market hurdles, including fluctuations in used car values and major shifts in consumer shopping behavior. This year's Five Star Dealer recipients demonstrated incredible tenacity in the face of these challenges while setting the highest standards of service with their customers," said Edmunds President Seth Berkowitz. "As the market continues to evolve at a breakneck pace, we're grateful to partner with dealerships that prioritize delivering an exceptional car shopping experience and earn the deepest trust and respect of their customers."
To qualify for a Five Star Dealer Award, dealers must be actively participating in the Edmunds Dealer Partner program, receive at least 30 sales reviews in 2022 and earn an average customer sales review rating of at least 4.5 stars on Edmunds during the 2022 calendar year. To qualify for a Five Star Premier Award, dealers must meet all the requirements of a Five Star Dealer Award and also receive at least 150 sales reviews on Edmunds in 2022.
To find the full list of 2023 winners, visit the Edmunds Industry Center. Edmunds Five Star Dealerships are organized by state, making it easy to identify local winners. Car shoppers can look up the reviews and ratings for any dealer in their area on the Find a Dealer page on Edmunds. Winning dealerships are distinguished by the Five Star Dealer badge on Edmunds and are also presented with a physical trophy to celebrate their achievements.
Originally posted on Auto Dealer Today