NEW YORK – Assurant, Inc., a global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases like automobiles has continued to expand its content library by adding 50 new “soft skill” modules to the Assurant Virtual Learning Platform – an on-demand eLearning platform.
During these unprecedented times, we wanted to honor our promise to provide dealers with customizable and innovative solutions that will help them continue to improve their team operations and grow their business.
“During these unprecedented times, we wanted to honor our promise to provide dealers with customizable and innovative solutions that will help them continue to improve their team operations and grow their business,” said Assurant Global Automotive Senior Vice President of Global Transformation, Martin Jenns.
The Assurant Virtual Learning Platform now provides F&I employees access to not only 39 proprietary F&I training modules, but also licensed content, featuring 50 applicable skill training modules to develop automotive employees including Time Management, Establishing Credibility, Persuasive Communication Techniques, Conflict Management and more. These new on-demand modules will further enhance the user skill set and training they receive either through the Assurant Learning Platform, or in the classroom at our Assurant training locations in Chicago or Houston.
“While so many are navigating through new working environments, we are thrilled to offer a remote training option that is cohesive and comprises multiple on-demand modules for fundamental skill development that mirror our in-person training,” said Dave Worrall, Assurant Global Automotive Senior Director of Global Training and Development. “The Assurant Virtual Learning Platform will consistently be updated with fresh content for users to continue skill building.”
With the addition of the new “soft skill” modules, F&I employees now have access to 89 training courses. Combined with Virtual Coach – a video-based role-playing feature allowing for individualized feedback and scoring – the Assurant Virtual Learning platform delivers the most robust training program in the industry.
Originally posted on Auto Dealer Today