News

Credit Tightening at Wells Fargo to Continue Into 2018

SAN FRANCISCO — In 2009, the year before Wachovia Dealer Services officially became Wells Fargo Dealer Services, the finance source was listed as the No. 1 subprime auto lender by market share. It also held the largest share in the used-vehicle financing segment. Times have changed. During the bank’s second-quarter earnings call on July 14, ... Read More »

DealerEFX Launches Email Quality Assurance Solution

PORTLAND, Ore. — DealerEFX introduced a “mobile-ready” email template quality assurance service designed to leverage any CRM while avoiding costly new software and training. Enterprise Template Manager (ETM), will provide salespeople a level of email response quality previously too difficult to achieve and maintain within existing CRM template editors, according to the company. The new ... Read More »

Automotive Assurance Group is Now a Member of the Amtrust Financial Services Group of Companies

PONTE VEDRA, Fla.– Automotive Assurance Group, a Florida based full service F&I Agency, is now part of the AmTrust Financial Services, Inc. (“AmTrust”) group of companies. “We are pleased to welcome Automotive Assurance Group to the AmTrust Financial family of companies and add to the strength of our warranty business,” said Stuart Hollander, President of Specialty Risk, ... Read More »

Three States Pass GAP Laws

AUGUSTA, Maine — With Governor Paul LePage’s signing of S.P. 531 into law on June 12 — legislation that clarifies what GAP is and does, and defines how it is sold — the Guaranteed Asset Protection Alliance is now two states away from reaching its 2017 goal. Set to take effect on Jan. 1, 2018, ... Read More »

Alpha Warranty Services’ COO Jeremy Lindsey Honored with Utah Business CXO of the Year Award

SALT LAKE CITY – On Thursday, June 21st Jeremy Lindsey, COO of Alpha Warranty Services was honored with the Utah Business CXO of the Year Award at a ceremony at The Grand America Hotel in Salt Lake City, UT. Lindsey was also featured in the June issue of Utah Business Magazine for this achievement. “I ... Read More »

Innovative Lending Releases Loan Management Tool for F&I Offices

CHICAGO — Innovative Lending Solutions LLC announced the release of Stip Trac, an automotive loan management system designed to help dealers track cash flow, collecting necessary loan documents, or stips, and keeping an open communication line with car buyers before and after their purchase. Stip Trac features a dashboard that allows users to track cash owed ... Read More »

New Report Reveals ‘Apparent Consumer Appetite’ for Chatbots

BOCA RATON, Fla. — A new study reveals an apparent appetite among consumers for chatbots, but it concluded that these digital boxes that allow customers to converse with a human or AI-enabled bot still have ways to go before impacting business. Released today by mobile marketing firm 3Cinteractive Corp. (3C), the Chatbot Consumer Report provides ... Read More »

Helion Names New Director of Marketing

TIMONIUM, Md. — Information technology (IT) services provider Helion Automotive Technologies today announced the recent addition of Tracey Reyes as its new director of marketing. She brings more than 20 years professional experience in marketing, advertising, events, branding and strategy to the position. Reyes, whose career includes 10 years in the automotive industry, will oversee ... Read More »

PALS Session to Bridge Gap Between Lenders, Product Providers

First Choice Car Care Makes Selling High-Mileage Service Contracts Easier

TAMPA, Fla.– First Choice Car Care announced today its new affordable 5-year, 100,000-mile vehicle service contract (VSC) plans for vehicles up to 20 model years old and already having up to 150,000 miles on their odometers. First Choice Car Care, priced competitively against standard service agreements, appeals to buyers of older vehicles who desire investment ... Read More »