Experts Urge Dealers to Unite Sales and F&I
Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.
NORCROSS, Ga. — EasyCare has released “How Sales Can Advocate for F&I,” a new, free whitepaper for auto dealers, GMs, sales managers, F&I managers, and automotive agents.
The whitepaper explains how empowering the sales team to answer common questions about financing, service contracts, GAP coverage, and other F&I benefits builds trust in the process — a critical concern in a market defined by well-researched customers who demand simple answers to simple questions.
“When sales understands the value of F&I and how far it goes to protect customers and drive profits for the dealership, they can and should be powerful advocates for it.”
“Financing and protection products are absolutely critical to a positive ownership experience, and the customer experience has to reflect that,” said Scott Penn, vice president of business development for EasyCare. “When sales understands the value of F&I and how far it goes to protect customers and drive profits for the dealership, they can and should be powerful advocates for it.”
The whitepaper offers a roadmap to a “silo-free” sales and financing experience, provides tips for moving F&I forward in the process, and lists the benefits of sales and F&I alignment — including increased product sales, profit per unit, and service revenue.
To download your free copy of “How Sales Can Advocate for F&I,” click here.
Originally posted on F&I and Showroom
More Training
Turning Regulatory Pressure Into Profitable Performance
A compliance-first F&I Strategy for today's auto dealer is essential given recent enforcement actions on the state and federal level. Here’s how to help your dealer-clients establish it.
Read More →
Major Shifts in F&I Training
General agents must help F&I managers rise to the occasion of the modern consumer, who has very different expectations in order to relax into trust.
Read More →
Be a Compliance Hero
Agents can steer their dealer clients toward proper advertising practices, including regular audits, to help keep them on the straight and narrow in a period of elevated regulation.
Read More →
Leasing Is Picking Up. What About Disclosures?
Agents and dealers must ensure proper documentation of lease costs and funding and end the practice of wedging lease orders into buyer’s orders — or ignoring them.
Read More →
Manage Change, or It Will Manage You
Two retail tales from the pandemic paint a stark contrast in the wise approach and the defensive move that will undercut success rather than build on it.
Read More →
Train the Mind, Grow the Department
Agents who want to create real value must do more than bring coverage options. They must help dealers build stronger thinking, better habits and better results.
Read More →
Headlines Can Be Deceiving
Warning letters the FTC sent to dealers suspected of deceptive pricing have retailers and the agents who counsel them on edge. Read past the headlines to get and stay compliant.
Read More →
Service Drive Satisfaction Up
Auto dealerships have a ways to go, though, on many basic points, along with some new consumer expectations that would boost their competitiveness if fulfilled.
Read More →
Agents Bring the Message and the Focus
The most predictable profit in today's unpredictable automotive retail market is a dealership’s finance-and-insurance department.
Read More →
Policy Responses to Data Breaches
The recent 700Credit cyberattack is a wake-up call for agents and dealers. Review disclosures and tighten vendor oversight to maintain compliance and preserve customer trust.
Read More →