agent Entrepreneur logo
MenuMENU
SearchSEARCH

Assurant Global Automotive Launches Enhanced Version of Virtual Learning Platform

50 new training modules with regular updates make it “a streaming service for automotive professionals.”

October 12, 2020
Assurant Global Automotive Launches Enhanced Version of Virtual Learning Platform

50 new training modules with regular updates make it “a streaming service for automotive professionals.”

IMAGE: Tumisu via Pixabay

2 min to read


NEW YORK – Assurant, Inc., a global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases like automobiles has continued to expand its content library by adding 50 new “soft skill” modules to the Assurant Virtual Learning Platform – an on-demand eLearning platform.

During these unprecedented times, we wanted to honor our promise to provide dealers with customizable and innovative solutions that will help them continue to improve their team operations and grow their business.

Ad Loading...

“During these unprecedented times, we wanted to honor our promise to provide dealers with customizable and innovative solutions that will help them continue to improve their team operations and grow their business,” said Assurant Global Automotive Senior Vice President of Global Transformation, Martin Jenns.

The Assurant Virtual Learning Platform now provides F&I employees access to not only 39 proprietary F&I training modules, but also licensed content, featuring 50 applicable skill training modules to develop automotive employees including Time Management, Establishing Credibility, Persuasive Communication Techniques, Conflict Management and more. These new on-demand modules will further enhance the user skill set and training they receive either through the Assurant Learning Platform, or in the classroom at our Assurant training locations in Chicago or Houston.

“While so many are navigating through new working environments, we are thrilled to offer a remote training option that is cohesive and comprises multiple on-demand modules for fundamental skill development that mirror our in-person training,” said Dave Worrall, Assurant Global Automotive Senior Director of Global Training and Development. “The Assurant Virtual Learning Platform will consistently be updated with fresh content for users to continue skill building.”

With the addition of the new “soft skill” modules, F&I employees now have access to 89 training courses. Combined with Virtual Coach – a video-based role-playing feature allowing for individualized feedback and scoring – the Assurant Virtual Learning platform delivers the most robust training program in the industry.

Originally posted on Auto Dealer Today

More Training

Businessman signing document with pen
Training•October 1, 2026

Turning Regulatory Pressure Into Profitable Performance

A compliance-first F&I Strategy for today's auto dealer is essential given recent enforcement actions on the state and federal level. Here’s how to help your dealer-clients establish it.

Read More →
Empty classroom with lecturn, chairs and video proejction screen
Training•by Rick McCormick•September 16, 2026

Major Shifts in F&I Training

General agents must help F&I managers rise to the occasion of the modern consumer, who has very different expectations in order to relax into trust.

Read More →
Photo of financial documents with a magnifying glass, calculator and pen on top
Training•by Hannah Mitchell•August 31, 2026

Be a Compliance Hero

Agents can steer their dealer clients toward proper advertising practices, including regular audits, to help keep them on the straight and narrow in a period of elevated regulation.

Read More →
Ad Loading...
Photo of man signing document with a blue pen
Training•by Gil Van Over•July 28, 2026

Leasing Is Picking Up. What About Disclosures?

Agents and dealers must ensure proper documentation of lease costs and funding and end the practice of wedging lease orders into buyer’s orders — or ignoring them.

Read More →
'CHANGES' spelled out in two-dimensional letters on a concrete-like surface
Training•by David R. Ibarra•July 8, 2026

Manage Change, or It Will Manage You

Two retail tales from the pandemic paint a stark contrast in the wise approach and the defensive move that will undercut success rather than build on it.

Read More →
Marble statue holding hands to face.
Training•by Justin B. Gasman•June 5, 2026

Train the Mind, Grow the Department

Agents who want to create real value must do more than bring coverage options. They must help dealers build stronger thinking, better habits and better results.

Read More →
Ad Loading...
Photo of a stack of folded newspapers on a table
Training•by Gil Van Over•May 7, 2026

Headlines Can Be Deceiving

Warning letters the FTC sent to dealers suspected of deceptive pricing have retailers and the agents who counsel them on edge. Read past the headlines to get and stay compliant.

Read More →
Photo of mechanic wiping his hands on a rag
Training•by Hannah Mitchell•March 12, 2026

Service Drive Satisfaction Up

Auto dealerships have a ways to go, though, on many basic points, along with some new consumer expectations that would boost their competitiveness if fulfilled.

Read More →
Photo of man's hand holding a pen above a piece of paper on a desk
Training•by Rick McCormick•March 11, 2026

Agents Bring the Message and the Focus

The most predictable profit in today's unpredictable automotive retail market is a dealership’s finance-and-insurance department.

Read More →
Ad Loading...
Training•February 19, 2026

Policy Responses to Data Breaches

The recent 700Credit cyberattack is a wake-up call for agents and dealers. Review disclosures and tighten vendor oversight to maintain compliance and preserve customer trust.

Read More →
Ad Loading...