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Training

Articles•November 18, 2022

Shifting to a Readiness Mindset

Agent leaders meet their objectives by setting themselves up for success, eliminating distractions and going the extra mile to deliver an exceptional client experience and build trust.

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News•by Staff•October 18, 2022

Customer ‘Scorecard’ Designed to Help Dealers

CDK Global offering polls U.S. customers on car availability and more.

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News•by Staff•September 23, 2022

Ex NJ Dealership Staffer Charged in Theft Scheme

Former Nissan store ad executive arrested. Prosecutors say he established shell companies to hide crimes.

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News•by Staff•September 15, 2022

Lincoln Dealer Network Shrinks With Move to EVs

Automaker won’t offer retailers buyouts as some brands have, but it will introduce sales requirements.

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News•by Staff•July 14, 2022

Protective Asset Protection Announces New Professional Training Program

Protective Asset Protection announced it has created new training opportunities for F&I professionals across the country.

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Sponsored•July 13, 2022

Webinar: Retain More Staff with a Focus on Training

F&I and Showroom is hosting a FREE webinar July 14th! Join us and discover how enhancing your training programs can result in retention and more car sales.

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Articles•June 17, 2022

Know Your Why: How to Unlock the Power of Purpose

Why did you start your agency and what do you hope to accomplish? Learn how knowing what you want begins the journey to success.

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Articles•April 15, 2022

Five Questions That You Will Always Be Asked in a Behavioral Interview and How to Answer Them

Behavioral interviewing is an interview format that focuses on learning about a candidate’s past experience and how it relates to the vacancy.

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Articles•March 31, 2022

Complacency: A Bad Habit Learned in Good Times

Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.

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News•by Staff•March 31, 2022

iA American Introduces The 15-Minute F&I Turn and New Las Vegas Training Facility

An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.

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