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Warning letters sent by the Federal Trade Commission to dealers suspected of deceptive pricing have retailers and the agents who counsel them on edge. Read past the headlines to get and stay compliant.
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Why did you start your agency and what do you hope to accomplish? Learn how knowing what you want begins the journey to success.
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Behavioral interviewing is an interview format that focuses on learning about a candidate’s past experience and how it relates to the vacancy.
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Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
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An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.
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For successful agents, positive thinking is more than just a nice idea — it’s a process.
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New course provides auto dealers with powerful tools to create a fierce social media presence that dramatically increases sales.
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You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.
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The best way to ensure that your staff maintains compliance is through proper training.
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Dealerships report 23% YOY increase in contract sales after implementing modules.
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New monthly webinars provide insights and education to agents and dealers.
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