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Driving Under Distraction
Though consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
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SEARCHMENUSEARCHThough consumers gave higher marks to new vehicles in JD Power’s most recent initial-quality poll, high-tech interference worsened, pointing to craving for simplicity.
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ATLANTA — Wholesale used-vehicle prices decreased 0.74% month over month in January. This brought the Manheim Used Vehicle Value Index to 131.0, a 4.9% increase from a year ago but the lowest level since last July. On a year-over-year basis, all major market segments except midsize cars saw gains. Luxury cars, pickups, and vans outperformed ... Read More »
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DALLAS — Pearl Technology Holdings LLC announced the release of Rapid Proactive Messaging (RPM), a personalized marketing platform that delivers real-time alerts of engaged prospects to dealership personnel for follow up via text, phone or email. RPM is integrated into all Pearl products, including VehicleXchange, allowing dealership salespeople to connect directly with their best sales ... Read More »
Read More →LAWRENCEVILLE, Ga. — Black Book’s Used Vehicle Retention Index fell only 1.2% year-over-year in January to a 113.1 reading for the month. The firm had expected a larger decline. Anil Goyal, executive vice president of operations for Black Book, said the expectation was based on the lift in wholesale values due to replacement activity linked ... Read More »
Read More →REDWOOD CITY, Calif. — Retention solutions provider Xtime has released its proprietary statistics of dealership mobile activity for 2017. Analysts found that, in 2017, mobile service appointments increased by 56% and desktop appointments increased by 5%. Nearly one-quarter (22%) of online service appointments were made after hours, making this a critical feature for dealers, according ... Read More »
Read More →WARRENVILLE, Ill. — F&I product provider American Guardian Warranty Services Inc. (AGWS) announced the promotion of several key executives, including the appointment of Jon A. Anderson as president and COO. The moves are part of the company’s 2018 plan to grow its marketer base, revenue, and service team. The company also revealed plans to significantly ... Read More »
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