Our Authors

Glen Tuscan, president, Dealer Commitment Services Inc., is a 32-year veteran of the automotive industry with 12 retail and the past 20 as an Independent General Agent. A People-Process-Product culture incorporated into his agency right from the start has earned Glen and his agency a “good to great” brand in the F&I development arena. Embracing the Team 1 Summit System – Package Option Menu Process has awarded his dealer’s national recognition by industry trade publications and set a high watermark for performance. Glen is extremely proud to have developed some of the county’s top F&I performers.

Hannah Mitchell is executive editor of Bobit's Dealer Group. She's a former newspaper journalist. Her first car was a hand-me-down Chevrolet Nova.

Harlene Doane is the Chief Operations Officer of DealerStrong.

James M. Duggan is a principal of DUGGAN BERTSCH, LLC, a Chicago-based business, tax, estate and wealth planning firm comprised of attorneys and accountants.  Jim’s practice has concentrated principally on business and corporate law, and estate and wealth planning, primarily as they relate to closely held business interests and high net worth families.  Jim’s experience in the structuring and implementation of Family Offices, sophisticated tax planning, and asset protection planning strategies is nationally recognized, as is his role in the firm’s development of a leading multidisciplinary planning protocol. In addition to giving frequent lectures and authoring articles in his areas of concentration, Jim also serves as a director on numerous for-profit and not-for-profit organizations. Jim’s educational background includes attaining a Bachelor of Science in Marketing from the College of Commerce and Business Administration at the University of Illinois at Urbana-Champaign (Magna Cum Laude - 1991), a Masters in Business Administration in Finance from the DePaul University Graduate School of Business (Summa Cum Laude - 1994), and a Juris Doctor from the DePaul University College of Law - 1994, where he was awarded positions on both the DePaul Law Review and DePaul Business Law Journal.

Jason Barrie is associate vice president of market performance for Dealertrack F&I and VinSolutions, both Cox Automotive brands.

Jeff Dodson has been working independently with dealerships and agents for 15 years. He helps agents find solutions for their dealerships that increase profits and incorporate new ways to drive business to the store. He previously worked for Reynolds and Reynolds.

Jennifer is the senior editor for AE and P&A magazines. She has more than decade of experience in education, testing and grant writing.  Jennifer has worked with nonprofits, museum studies and in trade show marketing for numerous companies.

Jessica Carrick is the Managing Editor of Agent Entrepreneur and P&A Magazine and Conference Coordinator of Agent Summit. She graduated from California State University Long Beach with a bachelor’s degree in journalism. She is responsible for editorial for both AE and P&A as well as helping to coordinate the Agent Summit. Prior to this she worked in the fleet industry for Auto Rental News and Business Fleet.

James S. Ganther Esq. is the co-founder and CEO of Mosaic Compliance Services. He is a dealer compliance expert and a prolific writer and speaker.

Jim Ganther is president of Mosaic Compliance Services. He is an attorney and a member of the National Association of Dealer Counsel.