
Company culture will need to be addressed during the M&A process, and will require integration, which involves combining the values of more than just your company.
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Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
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The company analyzed 25 million automotive transactions compiled from over 6,400 dealerships to reveal how the pandemic changed F&I, emerging trends, and future changes.
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Hopefully, supply chain issues will resolve sooner rather than later, but until they do, dealers can take the time to prepare for some inevitable downstream repercussions.
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F&I training experts offer five suggestions to elevate the F&I customer experience.
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For successful agents, positive thinking is more than just a nice idea — it’s a process.
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Experts share their predictions for how F&I products will evolve in 2022.
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In this piece, Aaron Hartshorn outlines four F&I trends likely to drive conversations and shape the expo experience.
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By staying on your process when busy and prioritizing setting time expectations, you can avoid getting into a situation where the business is managing you.
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