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Industry•by Rick McCormick•June 6, 2024

Busy – the Enemy Of Excellence!

Making time for practice and customer behavior research is too important to let the inevitable rush of tasks get in the way.

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Industry•by Terry O'Loughlin•May 28, 2024

Dark Patterns - Soon Starring a Dealer Near You

Dealers should take care to avoid practices that regulators could deem to be tricks or manipulation of consumers.

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Safety First

Selling EVs presents extra responsibility for the dealer and the buyer. You can take it on and help your customers manage risk at home.

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Sales•by Hannah Mitchell•May 21, 2024

Round Up More Deals With These Tips

Finance-and-insurance vet gives straight advice on how to maximize sales efforts.

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Product & Technology•by Ronnie Wendt•May 20, 2024

Leveraging New Tech for Better Key, Vehicle Management

Kudelski IoT’s RecovR offers key management and vehicle theft protection to help dealerships and consumers recover lost keys and stolen and misplaced vehicles.

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F&I•by John Tabar•May 17, 2024

The Difference Between Yes and the Best Yes

Work to improve your deal structure in order to optimize profitability as margins shrink.

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Industry•by Hannah Mitchell•May 14, 2024

Dealerships Have More F&I Power Under the Hood Than They May Think

Industry veteran argues that products can sell just as well, if not better, in the service drive.

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Industry•by Justin Gasman•May 13, 2024

Controlling the Controllables

Curve balls in the finance-and-insurance office don't have to derail you when you do some simple but effective preparation work as you go along.

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Industry•by Hannah Mitchell•May 9, 2024

Crash Course

Auto industry veteran was a natural at sales. Now he helps others earn their F&I chops or identify those who have them in the first place.

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Industry•by Staff•May 7, 2024

Dusting off the Cobwebs - Junk Fees of the Past

To keep things simple and keep your business off of regulators' target list, avoid fraud and charging bogus fees.

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