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Industry•by Hannah Mitchell•October 7, 2024

The Road Deconstructed

A surprisingly fun read provides insight into what happens after customers drive their vehicles off the lot.

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F&I•by Justin B. Gasman•October 4, 2024

Professionals Practice. Posers Pretend!

To reach that next level in your sales career, you must have a personal policy to go the extra mile.

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Industry•by Staff•October 3, 2024

Leasing is Picking Up - What About Disclosures?

The resurgence of the segment means it's time to make sure your dealership handles these transactions compliantly.

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Industry•by Terry O'Loughlin•October 1, 2024

The State vs. Car Salespeople – Joint and Several Liability

Dealer employees are no longer immune to prosecution and may want to seek insurance against it.

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Industry•by Rick McCormick•September 25, 2024

The Four Pillars Of The Customer Experience

Treat customers like people, not sales prospects, and sales should follow.

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Industry•by Ronnie Wendt•September 23, 2024

Lessons Learned

The CDK cyberattack and resulting disruption brought about valuable lessons and a newfound spirit of teamwork.

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F&I•by John Tabar•September 21, 2024

In F&I, 80% of What You Do Is a Waste of Time

By rethinking that big chunk of your days, you should be able to identify areas of growth that can translate to generating income.

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Industry•by Jeff Liebler•September 18, 2024

The Key to Future Profitability is Service Retention

With vehicle sales patterns less robust, this department is a key to healthy revenue.

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Industry•by John Hammer•September 18, 2024

Seize the Opportunity

This is the perfect climate for selling your F&I agency.

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Industry•by Len Short•August 30, 2024

Too Many Dealers Today Are Stuck In The Pandemic

Why inventory management is ripe for a shakeup.

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