Americans Trust Small Business on Job Growth: Gallup
Startups may or may not create jobs. Established small businesses almost certainly create fewer than most people think. But Americans trust small business owners the most in terms of their ideas on job creation, according to this new Gallup poll:
Today’s Labor Dept. report shows job growth is still slow, reported Bloomberg Businessweek. Smart ideas for changing that should be welcome wherever they come from.
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Turning Regulatory Pressure Into Profitable Performance
A compliance-first F&I Strategy for today's auto dealer is essential given recent enforcement actions on the state and federal level. Here’s how to help your dealer-clients establish it.
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Major Shifts in F&I Training
General agents must help F&I managers rise to the occasion of the modern consumer, who has very different expectations in order to relax into trust.
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Be a Compliance Hero
Agents can steer their dealer clients toward proper advertising practices, including regular audits, to help keep them on the straight and narrow in a period of elevated regulation.
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Leasing Is Picking Up. What About Disclosures?
Agents and dealers must ensure proper documentation of lease costs and funding and end the practice of wedging lease orders into buyer’s orders — or ignoring them.
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Manage Change, or It Will Manage You
Two retail tales from the pandemic paint a stark contrast in the wise approach and the defensive move that will undercut success rather than build on it.
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Train the Mind, Grow the Department
Agents who want to create real value must do more than bring coverage options. They must help dealers build stronger thinking, better habits and better results.
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Headlines Can Be Deceiving
Warning letters the FTC sent to dealers suspected of deceptive pricing have retailers and the agents who counsel them on edge. Read past the headlines to get and stay compliant.
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Service Drive Satisfaction Up
Auto dealerships have a ways to go, though, on many basic points, along with some new consumer expectations that would boost their competitiveness if fulfilled.
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Agents Bring the Message and the Focus
The most predictable profit in today's unpredictable automotive retail market is a dealership’s finance-and-insurance department.
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Policy Responses to Data Breaches
The recent 700Credit cyberattack is a wake-up call for agents and dealers. Review disclosures and tighten vendor oversight to maintain compliance and preserve customer trust.
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