RICHARDSON, Texas – Traver Connect, a complete suite of solutions for automobile dealerships aimed at maximizing Sales and Service BDC, announced the launch of Service BDC Capsule. With the mission of putting the power of business intelligence back into the hands of the BDC Manager, the launch of this all-in-one solution offers the most complete toolbox for service BDCs in the automotive industry to date.
Today’s BDC departments are often battling disorganized data housed in scattered files or old spreadsheets and are in a continual struggle to document customer interactions and conversions. Without these data points, it is difficult for many BDC teams to justify the Return on Investment (ROI) of their own department.
BDC Capsule functions as an appointments calendar, revenue tracker, is CRM- optimized to eliminate double work, and helps increase communication between team members and management. Crucial metrics, like appointment RO revenue vs total revenue, are automatically accounted for, tracked, and reported in the system, giving teams a product built by BDC experts for BDC experts.
“We wanted to create a service BDC solution that would enable a team to be more productive, while also tracking their success toward profits in a measurable way. Service BDC Capsule is unique in that it provides all the service BDC tools a dealership needs—all in one place—to continually drive monthly revenue,” said Traver Connect Founder and CEO, John Traver. “It takes an expense center and turns it into a profit center.”
Visit TraverConnect.com or call 855-891-0010 to learn more or schedule a complimentary evaluation of your Service BDC.
Originally posted on Auto Dealer Today