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F&I Tip of the Week: The Five Elements

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How early do you get out of your office and engage the customer? Top F&I managers know that the...

Tip of the Week: Are You An Early Riser?

What I mean by that is that often times, when we present our vehicle service contract, the...

Is It Really a Good Car?

With the increasing demand to generate revenue from the business office today, coupled with the...

Getting the Most Out of Your Menu

Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck...

HOT TIP: Take a Checkup

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and...

AE HOT TIP: What You Don't Know

F&I Tip of the Week: Just Tell Them What They Want

F&I Tip of the Week: Just Tell Them What They Want

Dwayne Wiggins here with American Financial's F&I University and this is your Tip of the Week!

Handling the Off-Site Customer

HOT TIP: When Good Deals Go Bad

HOT TIP: When Good Deals Go Bad

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections