The Ride Back Home

GWC Warranty Appoints Agency Channel Manager

WILKES-BARRE, Penn. – GWC Warranty, a best-in-class provider of used vehicle service contracts and related finance and insurance products sold through automotive dealers, has named Adam Cappucci as its new Agency Channel Manager. In this role, Cappucci will act as the primary GWC liaison with automotive agents and their dealers to deliver programs and services designed to ... Read More »

RouteOne and MaximTrak Come together to Innovate the Vehicle and F&I Sales Process

RouteOne has acquired the assets of MaximTrak and its related business and will operate MaximTrak through its wholly‐owned subsidiary RouteOne Holdings. This will bring together two long‐time partners to deliver a seamless vehicle F&I sales process. The vehicle purchase process has undergone fundamental changes in recent years, and will continue to do so with increasingly ... Read More »

EFG Companies and Northwood University Announce F&I Innovator of the Year Competition Winner

DALLAS – EFG Companies, the innovator behind the award-winning Hyundai Assurance program, together with Northwood University, today announced the selection of Team Vigilance as the winner of the 2016 Innovator of the Year Award competition, and the recipient of $25,000. Team Vigilance utilized their millennial mindset, ongoing dealership research, and F&I mentor input to create “401Karrs”. The ... Read More »

What to Look for in a VSC Provider

The Warranty Group, Inc. Names Nelson J. Chai as President and Chief Executive Officer

CHICAGO – The Warranty Group, a leading global provider of warranty solutions and underwriting services, announced today that Nelson J. Chai will join the company as its new President and Chief Executive Officer, effective January 4, 2017. Thomas W. Warsop III, President and Chief Executive Officer since August 2012, will leave to pursue other opportunities after ... Read More »

The Number One Question

EFG Companies Receives Top Client Satisfaction Recognition in National Research Study

DALLAS – EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today released the results of its most recent dealer services client satisfaction study, in which EFG’s net promoter score* ranked higher than Nordstrom, USAA Banking and Insurance, Ritz Carlton, JetBlue, Apple Laptops, Amazon and Netflix. Among the key findings of EFG’s client satisfaction ... Read More »

So God Made a Farmer …