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F&I Success

Blog Post

What Kind Of People Are We?

When a customer encounters a true F&I professional, they are pleasantly surprised and the level...

When a customer encounters a true F&I professional, they are pleasantly surprised and the level of trust leads to open discussions and great outcomes for everyone involved.

Blog Post

Caring Is a Close

Genuinely caring about your customer is the most effective manner to help them buy the products...

Genuinely caring about your customer is the most effective manner to help them buy the products they need —it's the same way we want to be ‘sold’ when we are buying.

Blog Post

The Rhythm of the Sales Conversation

When customers feel free to speak and share their opinions, they feel understood. F&I...

When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.

Blog Post

Adapting to Win

Adaptability is the only way anyone can be successful right now. Let’s investigate the secret to...

Adaptability is the only way anyone can be successful right now. Let’s investigate the secret to winning.

Blog Post

3 Decisions That Will Change Your Future!

Times of crisis change you; however, if you make the right decisions, it can leave you better...

Times of crisis change you; however, if you make the right decisions, it can leave you better than before. Here are three opportunities that should be shared with dealership leaders to inspire their team and assure a more productive future.

Blog Post

The Dress Rehearsal – Getting It Right!

As a result of the pandemic, dealerships have been conducting more sales transactions online,...

As a result of the pandemic, dealerships have been conducting more sales transactions online, with video calls and remote vehicle delivery. It is up to every agent to help determine what resources and technology need to change to prepare the dealership for any future obstacles.