Blogs

F&I Success

Why Over What

Today, the F&I department must add value to the customer's purchase experience, beginning with...

Today, the F&I department must add value to the customer's purchase experience, beginning with why the dealership even offers these products and services. Only when the focus is on helping people does the F&I process become truly valuable to your customers.

A Message Worth Sharing

As general agents, we mold careers and many times we are molding a future. We are not only...

As general agents, we mold careers and many times we are molding a future. We are not only responsible for helping them continuously grow their skills and income, they depend on us to tell them the truth.

Disrupt or Be Disrupted

The disruptive time that we live in has increased the demands upon general agents to drive...

The disruptive time that we live in has increased the demands upon general agents to drive income development to unprecedented levels. With a combination of training efforts and knowledge, you can drive performance in the coming year.

Circle of Development

The most frequent and damaging mistake that I encounter at dealerships is requiring people to...

The most frequent and damaging mistake that I encounter at dealerships is requiring people to learn in the wrong sequence. There is a better way to becoming a true professional — a simple four-step sequence of development that we can all follow.

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