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OAKBROOK TERRACE, Ill. — With consumer identity data more fragmented than ever, thanks to siloed data collection and the omnichannel buying environment, one of marketers’ biggest challenges is to continue upping the game on delivering a personalized, relevant customer experience. So say the consumer identity management experts at Infutor, who listed five trends impacting the ... Read More »
Read More →GRAPEVINE, Texas – F&I Express® and F&I Administration Solutions LLC (F&I Admin) are expanding their relationship to help lenders, F&I product providers and dealerships improve their aftermarket product cancellation performance and compliance. The integration of F&I Express and F&I Admin addresses the issues that have come forward in recent months about major problems lenders are encountering ... Read More »
Read More →SALT LAKE CITY, Utah – PermaPlate, a leading source of automotive protection products and world-class warranty administration, announced a new addition to the company’s Information Technology team. Michael Stevens was named VP of Technology. In his new role, Stevens will assess existing and new technology in conjunction with the needs of PermaPlate, and its affiliates, ... Read More »
Read More →WILKES-BARRE, Penn. – GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, recently completed a toy drive to benefit the annual toy shop at Geisinger Health System’s Janet Weis Children’s Hospital. Thanks to toy and monetary donations from GWC Warranty employees across the country, on Tuesday, December 19, GWC donated hundreds ... Read More »
Read More →FT. WAYNE, Ind.- VisionMenu releases Paperless Deal Jacket – the first paperless and digital form eSigning and storage system that works with any DMS. Using Paperless Deal Jacket, any form may be signed while the customer is at the dealership OR remotely using the customer’s smartphone. This is facilitated using VisionMenu’s “patent pending” technology vSignature. ... Read More »
Read More →ATLANTA — Add Cox Automotive to the growing list of tech vendors and dealers alleging that CDK and Reynolds and Reynolds Co. conspired to eliminate competition for data integration services and seize control over dealer and third-party data. On Monday, Cox Automotive and its subsidiaries filed suit in the U.S. District Court for the Western District of ... Read More »
Read More →CHICAGO — The overall consumer credit market is projected to remain on a healthy trajectory in 2018, but the expected growth in credit balances should be viewed as a reflection of consumer sentiment toward the economy than an indicator of consumers struggling to keep up with their obligations, TransUnion said this week. The year should ... Read More »
Read More →ORLANDO, Fla. — Automotive live chat provider ActivEngage Inc. has integrated with 700Credit to offer the ability to pull credit inside chat conversations, the company announced. The feature will be added to ActivEngage’s ActivOne digital communications solution that launched earlier this year. As the automotive industry continues to shift toward digital retailing, the new integration ... Read More »
Read More →CHARLOTTE, N.C. — Ally Financial Inc. today announced that Jenn LaClair will be joining the company as CFO designate, effective Dec. 18, 2017, with the intent that she be appointed to succeed Ally’s current CFO, Chris Halmy. Halmy is set to retire from his post on March 1, 2018, after eight years with the finance ... Read More »
Read More →PLANO, Texas — Toyota announced several executive changes across its North American operations, including within Toyota Financial Services (TFS). The automaker named Scott Cooke group vice president and chief risk officer at TFS, where he will be responsible for risk management across the company’s Americas region, dealer credit, and information security. The company also named ... Read More »
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