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IRVINE, Calif. — Vehicle intelligence company Spireon this week announced a new addition to its leadership team, naming Rashid Ismail senior vice president of customer success. Tapping into an extensive background in operations and customer experience, Ismail will be responsible for customer lifecycle management. “Rashid has a proven track record of aligning operations, technology, business ... Read More »
Read More →HUNTERSVILLE, N.C. — Proactive Dealer Solutions announced an upgrade of its BDC Central platform to include a new library of interactive training videos. Backed by artificial intelligence, the platform was designed to measure performance, recommend online training, and monitor employee performance and development. BDCs have for many years been an expensive proposition for car dealers, ... Read More »
Read More →SCOTTSDALE, Ariz. — Fidelis PPM today announced that its sister company, Vero, has partnered with financial services provider Allied Solutions to provide a new inventory merchandising and vehicle service contract program designed for independent dealers. Together, Vero and Allied Solutions have launched the Dealership Advantage Program, a package designed to help dealers present fresher, more ... Read More »
Read More →CHICAGO — Dealer software provider MAXDigital released new dealer research on the subject of turnover and sales processes. In conjunction with Erickson Research, MAXDigital surveyed nearly 400 dealers across the U.S. in January 2018. Among other key findings, analysts said turnover remains a problem for dealers. Nearly 80% of dealers in the study said turnover ... Read More »
Read More →ORLANDO, Fla. — US Equity Advantage has launched an esignature feature for enrollment in its biweekly payment F&I service designed to help dealerships meet consumer demand for a high-tech, high-touch car-buying experience. “Our new esignature feature will appeal to today’s tech-savvy consumers who are accustomed to paying for purchases and depositing checks from their smart ... Read More »
Read More →LAS VEGAS — Personal vehicle ownership is stronger than ever, and auto dealers will continue to bring exciting, inspiring, life-changing products to their customers, just like they’ve have been doing for the last 100 years, Wes Lutz said in his first official speech as 2018 chairman of the National Automobile Dealers Association (NADA). “It’s true: ... Read More »
Read More →LAS VEGAS — Vehicle protection programs provider Nobilis Group Inc. announced the addition of Greg Oltman as senior vice president of sales. Oltman, who brings significant experience in retail F&I management, including income production, compliance, training, and lender relations, will drive new sales opportunities for the company and oversee the account management teams who service ... Read More »
Read More →SCHAUMBURG, Ill. — American Auto Guardian Inc. (AAGI) is pleased to announce Rick Malone has joined their sales team as Southeast regional vice president. With more than 25 years of experience in the automotive industry, Malone’s career began in retail and included time as an F&I manager and director. Prior to joining AAGI, Malone served ... Read More »
Read More →COSTA MESA, Calif. — J.D. Power today named technology veteran Dave Habiger president and CEO. He succeeds Finbarr O’Neill, who announced in October his intentions to retire from the data and analytics firm this month. Habiger will oversee the global strategic direction and business strategy of J.D Power, including the Americas, Europe and Asia Pacific. He ... Read More »
Read More →CLEARWATER, Fla. — United Development Systems Inc. (UDS) announces the launch of its upgraded environmental protection program, UDS Diamond Finish, now featuring Nano Diamond Ceramic Technology. Available immediately to any franchised dealer looking to boost their bottom line with a first-of-its-kind program that is fully earned at the time of sale and application. While the ... Read More »
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