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Warning letters sent by the Federal Trade Commission to dealers suspected of deceptive pricing have retailers and the agents who counsel them on edge. Read past the headlines to get and stay compliant.
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When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.
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Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.
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Consider following this essential advice for agents through every career quarter.
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The class will give an overview of ASE testing in Spanish, including current tests, test development and test-preparation tools.
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It is not important that the client understands us – it is critical that they know we understand them!
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Customers who pay with cash must be approached differently than finance customers.
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Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.
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Money will help fund the construction of the new Center for Automotive & Mobility Studies at Northwood University
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Available in vAuto Academy, Variable Management Certification designed for dealers to maximize ROI on used vehicles, at no cost.
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