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Agents and dealers must ensure proper documentation of lease costs and funding and end the practice of wedging lease orders into buyer’s orders — or ignoring them.
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Deliver the unexpected to your dealer clients by going beyond F&I training and digging into the intricacies of dealer-arranged financing, cross-departmental cooperation, and the effects your work has on the personal lives of dealership personnel.
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Citing a lack of resources for car buyers who want to research F&I products online, Protective Asset Protection has launched a series of educational videos for dealer websites.
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A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.
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Agents are some of the toughest competitors around, but every business owner can benefit from a fresh look at whom they’re competing against — including partners who aren’t holding up their end of the bargain.
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Protect your agency and its clients by equipping yourself with answers to the three most common objections to training and relying on proven best practices to maximize ROI.
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Top trainer lists the seven most likely reasons your agency’s F&I development program has failed to deliver the results you promised your dealers.
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Expert lists the most common objections agents hear from noncompliant dealers and the word-tracks you need to handle them.
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Rapid Recon founder and CEO Dennis McGinn has published a new how-to reconditioning manual, ‘RECON T2L,’ in time for NADA 2019.
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Why train F&I managers when you can train F&I superstars? Identify the 10 traits that shape the mentality of a true professional and give them every opportunity to realize their full potential.
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Top trainer shares a five-step approach to changing the way your client dealerships sell products and enjoying the productivity, prosperity, and peace of mind a fully optimized F&I process can bring.
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