
A New Consumer Culture in the Auto Dealership
Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
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Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
Read More →The Federal Trade Commission has announced plans to conduct a survey of consumers regarding their experiences in buying and financing automobiles at dealerships, reports JDSUPRA BUSINESS ADVISOR. According to the supplementary information in the notice soliciting comments on the proposed survey, the survey “is intended to inform the [FTC] about current consumer protection issues that may exist ... Read More »
Read More →AUSTIN – RoadVantage, the fastest-growing provider of F&I programs for the automotive industry, today announced a powerful new addition to its Preferred customizable bundles, making it the most robust program available in the market today for retail and leased vehicles. The enhanced Preferred bundle incorporates environmental interior and exterior coverage, into the coverage already included: tire ... Read More »
Read More →TAMPA — Organizers of Dealer Summit announced that Greg Goebel and Jim Ziegler will speak at the 2016 event, which will be held May 3–5 at the Sheraton Tampa Riverwalk Hotel. “The number of hours Greg and Jim have spent working directly with dealers to improve their operations is incalculable,” said David Gesualdo, show chair ... Read More »
Read More →ST. LOUIS – Wise F&I announced the hiring of Amy Counts as an account executive. Counts is responsible for business and relationship development with independent Agents by growing Wise F&I product penetration. Counts has over 18 years’ experience in the automotive industry working for The Reynolds and Reynolds Company and RouteOne in roles expanding from: ... Read More »
Read More →Automakers posted a solid 9% sales gain in December, an exclamation point that sealed 2015 as the biggest sales year ever for the industry, reported USA Today. All told, automakers sold 17.47 million new vehicles for the year, Autodata reported, besting the previous record set in 2000 by 68,138 vehicles. Low gas prices, cheap credit, low unemployment, soaring consumer confidence and warm weather ... Read More »
Read More →DETROIT — The General Motors Board of Directors unanimously elected Mary Barra as its next chairman, effective immediately. She succeeds Theodore Solso, who will serve as the Board’s Lead Independent Director. “At a time of unprecedented industry change, the board concluded it is in the best interests of the company to combine the roles of ... Read More »
Read More →The U.S. Justice Department has sued Volkswagen for up to $48 billion for allegedly violating environmental laws – a reminder of the carmaker’s problems nearly four months after its emissions scandal broke. Although such U.S. lawsuits are typically settled at a fraction of the theoretical maximum penalty, analysts said the size of the claim meant ... Read More »
Read More →STAMFORD – Though used-vehicle supply growth is expected to lead to a softening of residual values in the coming years, pre-owned prices were still on the way up as 2015 came to a close. According to the latest RVI Risk Outlook newsletter, used-vehicle prices, after being adjusted for MSRP, showed an increase of 1.9 percent ... Read More »
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