
A New Consumer Culture in the Auto Dealership
Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
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Dealers should aim to build a positive work environment, helping employees execute an efficient experience, from their online research to the final delivery of the vehicle.
Read More →DALLAS – EFG Companies, the innovator behind the award-winning Hyundai Assurance Program, and F&I Express, the largest automotive F&I aftermarket product network, announced today a partnership to better serve their dealership clients by fully integrating their eContracting capabilities. “At EFG Companies, we understand that no two dealers are the same,” said John Pappanastos, President and ... Read More »
Read More →LAWRENCEVILLE, Ga. — Year-over-year depreciation accelerated during the first quarter of 2016, demonstrating that the market has reached the peak of the spring season, according to Black Book. During the quarter, vehicles depreciated at a rate of 3.6%, compared to 0.6% during the year-before period. Additionally, Black Book data found that the average price of ... Read More »
Read More →LAS VEGAS — The National Automobile Dealers Association (NADA) has announced a partnership with the MyCarDoesWhat campaign — a research-driven campaign created by the National Safety Council and University of Iowa to help raise awareness of new vehicle safety features designed to prevent crashes and reduce deaths and injuries. Research from the University of Iowa shows that ... Read More »
Read More →CHICAGO — On Wednesday, Ed Napleton, president of the Napleton Auto Group, filed a class action lawsuit against Volkswagen in the U.S. District Court for the Northern District of Illinois on behalf of three of his Volkswagen dealerships. The lawsuit stated that the manufacturer intentionally defrauded dealers by installing “defeat devices” in its diesel cars. ... Read More »
Read More →ATLANTA – Wholesale used-vehicle prices declined in March for the third consecutive month, illustrating the long-anticipated dip in pricing. This brought the Manheim Used Vehicle Value Index — a measure of wholesale prices adjusted for mix, mileage and season — to a reading of 122.5 in March, a decrease of 1.6% from a year ago. ... Read More »
Read More →LAWRENCEVILLE, Ga. — Black Book has announced a distribution agreement with ProMax to help expand the footprint of its new Bullseye Prospecting turnkey platform for dealer marketing campaigns. As part of the agreement, ProMax will market Bullseye Prospecting to its network of auto dealers throughout the United States. “ProMax had the opportunity to conduct an ... Read More »
Read More →TORRANCE, Calif. — Voting for the 12th annual Dealers’ Choice Awards is now open and will remain so until midnight on April 15. Dealers and dealership personnel are encouraged to vote for their favorite vendors, suppliers, banks and finance companies in 34 categories covering new- and used-car leads, training, marketing, F&I products and more. Voters must write ... Read More »
Read More →FARMINGTON HILLS, Mich. — Mercedes-Benz Financial Services USA LLC announced this week the appointment of Geoff Robinson to vice president, effective May 1, 2016. Previously, Geoff Robinson served as vice president of marketing and chief digital officer at the company. In that role, he was responsible for defining and executing marketing and communications strategies for ... Read More »
Read More →LEE’S SUMMIT, Mo. – Mechanical Breakdown Protection, Inc. (MBPI), a top rated extended vehicle service contract administrator, has released a new protection plan specifically for the high-end OEM technology components on today’s modern vehicles. With the ever changing technology in automotive industry, consumers are becoming more and more concerned about the cost of repairs regarding ... Read More »
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